Woolworths customer gushes over gift and note: ‘Cutest thing ever’

·News Reporter
·4-min read

A Woolworths customer has shared her gratitude on social media after receiving a thoughtful gift from staff in her online order.

The delighted woman took to the Woolworths Facebook page to share a photo of the gift she deemed the “cutest thing ever” and to thank the team at Thrift Park in Menton, Victoria.

“Oh my god this is the cutest thing ever!! Please pass on our thanks to the Woolies Thrift Park team!! They are seriously the best,” wrote the excited shopper.

Woolworths customer shared a photo of the bunch of fresh pink roses and the box of chocolate she received as part of her 100th online order. Source: Facebook.
A Woolworths customer shared a photo of the bunch of fresh pink roses and the box of chocolate she received as part of her 100th online order. Source: Facebook.

The woman shared a photo of the bunch of fresh pink roses and the box of Lindor chocolate she received as part of her 100th online order.

The kindhearted gift came with a handwritten note from the Thrift Park team, thanking the woman for her continued support.

The handwritten note read: “Congratulations on your 100th order! Thank you so much for continually choosing us to be your personal shopper. Have a great night and stay safe. From the team at Thrift Park Woolies.”

Woolworths customer checks phone while walking outside store. Source: AAP
A Woolworths representative responded to the shopper’s positive post, saying they were 'glad to hear' the team had made her day. Source: AAP

A Woolworths representative was quick to respond to the shopper’s positive post, saying they were “glad to hear” the team had made her day.

“We appreciate the time taken to share this with us. We're glad to see that our Thrift Park Team made your day with a little surprise for being the 100th order,” wrote the Woolworths representative.

“We shared this with the Store Management Team and we're sure the team would be happy to hear about this,” they added.

Customer praises 'exceptional' note from Woolworths worker

A Woolworths shopper made headlines this week when she praised the "exceptional" customer service of staff who surprised her with a gift in her online order.

The Sydney shopper shared her gratitude on the Woolworths Facebook page, where she explained the encounter made her morning after a tough week in lockdown.

“Woolworths, this was an exceptional bit of customer service. A really nice surprise when it had been a tough week and a bit of chocolate went a long way to making my morning! Thank you personal shopper!” wrote the excited customer.

Dairy Milk chocolate and note from Woolworths staff. Source: Facebook
A Woolworths shopper posted a photo of the generous gift on Facebook. Source: Facebook

The woman posted a photo of the sweet surprise she received in her online order – a block of Cadbury Dairy Milk chocolate and a handwritten note from the personal shopper who packed her order.

The note read: “Thank you for picking Woolworths for your first online order. Here is a gift for you. Stay safe, from your personal shopper.”

Woolworths worker reveals 'game changing' store hack on TikTok

The Woolworths TikTok account is the gift that keeps on giving, with the latest video revealing a game-changing shopping hack for customers.

The instructional video features everyone’s favourite Woolies’ staffer Liam Kirley, who demonstrates how to easily find your favourite products in-store without getting lost or having to ask for assistance.

“I'm going to show you a hack so you can shop quicker at Woolworths,” Liam says.

The video cuts to footage of Liam using his phone to demonstrate the hack using the Woolworths app on his phone.

The TikTok video featuring Woolworths staffer Liam Kirley. Source: TikTok/@Woolworths_au.
The TikTok video features Woolies’ staffer Liam Kirley, who demonstrates how to easily find your favourite products in-store. Source: TikTok/@Woolworths_au.

“Using our Woolworths app you can hack your shopping by using our list function,” he says.

“Make sure you set your location to the store you shop at, simply press the item that you want to add to your list or you can scan the barcode from an item you already have and add it to your list.”

“Change the mode to ‘in-store’ mode and sort by aisle location,” he says.

“The list will categorise all the items into aisles so you can easily navigate and find your products.”

Unsurprisingly, customers flooded the comments to share their excitement over the time-saving hack.

“Stop. This is a game changer! I always get lost,” wrote one customer.

“Thank you so much, this will definitely make my shopping so much easier!” wrote a second user.

“That’s the only reason I shop at Woolies,” said a third customer.

Since joining TikTok in early September, Woolworths’ TikTok has amassed somewhat of a cult following, with customers across the country applauding the supermarket for their genius hacks.

Meanwhile, Liam Kirley has become the unofficial face of Woolworths due to the popularity of his videos on TikTok.

Previous hacks posted by the retailer have included self-serve tricks, time-saving register hacks and bag-packing hacks to keep groceries intact during travel.

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