Woolworths reveals what happens after doors close in 'fun' TikTok video

·News Reporter
·3-min read

Woolworths have given customers a glimpse behind the scenes of what happens when the supermarket closes their doors for the day.

In their latest video, posted to the official @Woolworths_au account, Woolies celebrity Liam Kirley gives shoppers a behind-the-scenes look at the supermarket after closing.

“What happens after I make this announcement?” asks Liam, who informs customers over the microphone that it is now 10pm and the store has ceased trading.

He then sings: “Thank you for shopping at Woolworths, the Fresh Food People.”

Woolworths TikTok video shows team members behind the scenes. Source: TikTok/@woolworths_au
Woolworths give customers a glimpse into what happens when they close their doors. Source: TikTok/@woolworths_au

The video cuts to the Woolies night fill team, who get to work moving boxes to fill the shelves for the next day.

“An army of team members get to work and start filling our shelves for the next day,” says Liam.

Liam goes on to demonstrate closing up the fresh produce section and closing the fridges for the night to conserve power.

“But, customers have not completely left our stores,” Liam continues. “Online shoppers are still in-store fulfilling our online orders.”

At this, Liam shows two online shoppers for Woolworths packing various items into plastic bags for customers’ grocery deliveries the following day, including pasta and bread.

Then, it’s back to nightfill, where Liam proceeds to face the items on the shelf – meaning staff pull all products to the front of the shelves to make it look neat.

“And, this is the few hours that our store can fully rest,” Liam concludes, leaving the store for the night.

“It is a very hard moment for Liam. It doesn’t get easier, I’ll tell you that much,” he jokes, wiping an invisible tear from his cheek.

'This is wholesome': Customers praise Woolworths in the comments

Unsurprisingly, Woolworths’ behind-the-scenes video has gone viral online, with 120,200 curious shoppers eager to see what goes after closing.

Many customers took to the comments to praise Woolworths for sharing the wholesome video and making work look like a bit of fun.

“This is wholesome,” wrote one shopper.

“Why does this look like fun?” asked another shopper.

Front of Woolworths store with shoppings browsing inside. Source: Woolworths Group
Woolworths staff share night fill experiences in the comments. Source: Woolworths Group

While several TikTokers confessed they would love the chance to follow in Liam’s footsteps and work at Woolworths.

“Not going to lie, I’d love to work at Woolworths,” wrote one customer.

In fact, some customers even took the chance to skip the application process completely and straight out ask Woolworths to hire them in the comments.

Woolworths 'army' share their night fill experiences

However, the majority of the comments on the TikTok video were from Woolworths staff who took the opportunity to share some of their own experiences.

“I work on Woolworths night fill,” confessed one staffer.

Woolworths responded: “A member of our army right here!”

“Dude, I work at Woolies and I do night fill and online orders both at night,” wrote one Woolworths team member.

“Night fill can be [fun], yeah, but facing is the most boring thing ever,” added another staffer.

A third joked: “You didn’t even talk about what we do in the deli! I poured my blood, sweat and tears into those closes back in the day.”

“You didn’t show what happens in the service deli. We always get forgotten,” lamented another staffer.

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