Woolworths staffer’s 'fantastic' gift to customer in isolation

·3-min read

A grateful Woolworths customer has shouted out a Woolworths store on social media after receiving a "much appreciated" gesture while stuck in hotel quarantine.

The woman shared a post to the Woolworths Facebook page on Saturday, showing a collection of delivered groceries and a handwritten note wrapped around an item.

“Kudos to your Surfers Paradise team (shout out to Levi) for the great customer service,” she said.

The handwritten note, shown wrapped around a jar of salsa in the woman’s photo, states that a team member named Levi went above and beyond after her ordered product was unavailable.

Jar with note indicating that the salsa is free. Source: Facebook
The woman was relying on the delivery as she was in hotel quarantine. Source: Facebook

“We were all out of the salsa you ordered, and we can’t substitute in express orders either,” the note says.

But, seeing that the woman had ordered some tortilla chips, the team member did what he could to ensure she didn’t miss out on the popularly paired condiment.

“But I can’t let you go without - so this one is on me, have a good one!” he wrote.

The note signed off by stating that Levi from the Surfers Paradise Woolworths was responsible for the kind act.

“I’m currently in hotel quarantine and this is very much appreciated!,” the grateful woman said.

A team member from the Surfers Paradise Woolworths store commented on the woman’s post, indicating that Levi will be recognised for his hard work.

“Thank you for your awesome feedback on Levi’s customer service, it will be acknowledged in store with his team,” the comment said.

Other Facebook users have commented on the post and congratulated the store on the amazing gesture.

“That’s awesome, good job,” said one person.

“That is above and beyond, fantastic work,” commented another.

Woolworths team members are known to slip small gifts, like chocolates, into online orders with handwritten notes.

Woolworths staffer gifts rare item for unusual reason

A Woolworths customer has posted on the Woolworths Facebook page stating that they received a very rare Woolworths Bricks item from a team member, for a very peculiar reason.

The Facebook user posted a photo of a rare golden customer and trolley figure, which was part of the Woolworths Bricks collection.

The item is shown in the photo as having a certificate of authenticity with it, showing that only 500 of these rare items were manufactured.

Woolworths golden Lego man with trolley. Source: Facebook
The Woolworths Bricks promotion was very popular, but has now finished. Source: Facebook

“A check out person told me I was cute and gave me these gold coloured ones,” the customer wrote.

The rare golden Bricks collectables are currently being resold on eBay for $275 each.

Customers gush over Woolworths collectables

In a collection of appreciative posts on the Woolworths Australia Facebook page, customers are sharing their successes with previous collectable promotions.

A grateful grandparent shared photographs of the garden their grandchildren grew after collecting seeds during the Woolworths Discovery Garden promotion.

“Had to share - well done, the grandkids love it,” they wrote, showing photographs of flowers that they had planted back in March.

Photos of legos and Discovery Garden promotion results. Source: Facebook
The customers were ecstatic with the results of the previous Woolworths promotions. Source: Facebook

Another customer reached out to Woolworths via Facebook to publicly thank people for their donations of Woolworths bricks, which have since led her to complete her set.

“276 items here, I tried to set it up the same as our local Woolworths,” the Western Australian customer wrote.

“Lots of donations muchly appreciated so thank you all.”

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