A 13-year-old boy was restrained in his chair after he reportedly became "disruptive" about an hour in to a flight to Los Angeles.
According to CBS LA, the teenager tried to kick the window next to his seat and became physical with his mother while on the American Airlines flight.
In the video aired by the news station, a crew member is seen holding duct tape while other passengers on the flight try to restrain the boy.
However, American Airlines said flex cuffs were used to restrain the boy, not duct tape, and no one was hurt, nor was anyone arrested following the incident.
The flight was diverted back to Honolulu and passengers were put on other flights or put up in hotel rooms.
"Customers were re-accommodated on other flights or provided hotel accommodations," an American Airlines representative said, according to Business Insider.
"Safety and security is our top priority, and we apologise to our customers for any inconvenience this caused."
Ordeal makes passengers concerned for family
One person on the flight told CBSLA the ordeal was enough to make him concerned for his family, while the man who recorded the video said the teen may have had a developmental disability.
Earlier in August, passengers onboard a Frontier Airlines flight to Miami helped staff restrain a 22-year-old man with duct tape, after he allegedly groped two flight attendants and punched a third.
Pictures showed the duct tape wrapped around the man's seat, preventing him from getting up.
The man was arrested charged with three counts of misdemeanour battery, according to police.
Do you have a story tip? Email: email@example.com.