A woman was reduced to tears during a flight, claiming she was shamed by a flight attendant for wearing a crop top.
TikTok user Sierra Steadman uploaded a series of videos, alleging the Alaska Airline flight attendant threatened to kick her off the flight, and made to feel “degraded” and “embarrassed” in front of other passengers.
In one video, which has now been viewed by more than five million times, the woman shows her tearful face, writing: "When the flight attendant s*** shames you in front of the whole plane and threatens to kick you off for what your wearing" on the video.
The furious woman captioned the clip: “I’ve never felt more degraded, ashamed, embarrassed, angry or sad. F ALASKA AIRLINES!!!”
The flight attendant allegedly 'grabbed' her arm
In a later TikTok, she showed a photo of what she was wearing, which was shorts, a black crop top and a grey hoodie, before addressing some comments about dress etiquette on planes.
"I was wearing a crop top, with my shorts and a jacket over it," she explained in a later video. "When I got on the plane she immediately stopped me before I got to my seat and told me to zip up my jacket."
Ms Steadman said she started to zip up her jacket and proceeded to walk to her seat, but the flight attendant stopped her.
"She decided to grab my arm and pull me back to her to start yelling at me in front of everybody," she said, adding "that's where the problem is".
"I don't think there was anything wrong with what I was wearing but if she wants me to zip up my jacket I will but the thing that happened after that, especially when she grabbed me, is where this is not okay," she insisted.
"My problem is how she acted after I complied with her request."
According to their website, the dress code onboard Alaska Airlines flights is 'casual', requiring a "neat and well-groomed appearance".
The majority of comments on the video were in support of Ms Steadman, many saying they have worn similar outfits to fly in.
"It covers everything, it's sweats, and it's comfortable. What's the issue?" one user wrote.
"Literally every girl wears that," said another. "I'm so sorry that happened to you."
Alaska Airlines said it's 'disappointing' she had a bad experience
Ms Steadman shared the airline's response to a complaint her mother filed with them after several users urged her to complain.
"Alaska strives to provide exceptional service to our customers. From what you have shared, it is apparent that we have failed,” the email read.
“You and your daughter should expect nothing less than to be treated with the utmost respect, compassion and care. It is truly disappointing to hear that you both did not feel that way during boarding and during the interactions with our flight attendant.
“We want to assure you that we take these matters very seriously and have shared your concern with our Inflight Management team that will conduct an internal investigation. Due to privacy concerns, we will not be able to disclose any findings, but can guarantee you that this will be reviewed.
“On behalf of Alaska, I’d like to sincerely apologize for Sierra’s experience with our Flight Attendant and apologize to you both for how this was handled.”
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