Shampoo pulled from Priceline over 'infection' concerns

·2-min read

An urgent recall has been issued for a batch of hypo-allergenic shampoo sold at Priceline for fears it “may cause significant infection or illness”.

“Batch AW1B01 of A'kin Fragrance-Free Mild and Gentle Hypoallergenic Shampoo 225mL may be contaminated with Enterobacter gergoviae,” Product Safety Australia said in its alert.

Enterobacter gergoviae is a bacteria that can cause urinary and respiratory tract infections when someone has a decreased immune system, according to the US’s National Library of Medicine.

The recall alert for Batch AW1B01 of A'kin Fragrance-Free Mild and Gentle Hypoallergenic Shampoo.
Batch AW1B01 of A'kin Fragrance-Free Mild and Gentle Hypoallergenic Shampoo 225mL may be contaminated. Source: Product Safety Australia

“Cosmetic products contaminated with Enterobacter gergoviae may cause significant infection or illness, especially if the user is immuno-compromised,” Product Safety Australia said.

Anyone who bought the shampoo between September 1 and October 11 is urged to stop using it immediately and return it to the store where it was purchased for a refund.

A'kin Fragrance-Free Mild and Gentle Hypoallergenic Shampoo is sold at Priceline and other pharmacies and health food stores, as well as online.

A spokesperson for the shampoo's supplier, McPherson’s, said the "wellbeing and safety of McPherson’s customers" is their first priority.

 "In consultation with regulators we have issued a voluntary recall of 250 bottles from a single batch of our Akin Fragrance-Free Mild & Gentle Hypoallergenic Shampoo 225mL range as a precautionary measure," the spokesperson told Yahoo News Australia. 

"We apologise for the inconvenience caused and are taking all measures to rectify the situation.

"Through our routine quality assurance testing, it was found that one batch of Akin Fragrance-Free Mild & Gentle Hypoallergenic Shampoo 225mL did not meet our product standards as it may contain a level of microbial activity that is not acceptable.

A shopper leaves a Priceline Pharmacy store in Sydney on Thursday, April 20, 2017. Source: AAP
The shampoo is sold at Priceline and other pharmacies and health food stores, as well as online. Source: AAP

"Extensive testing has indicated that no other batches or products in the Akin range have been impacted and are safe for use.

"Customers seeking additional information on the recall can call the McPherson’s customer service line on 1800 651 146."

While Woolworths stocks the brand, the shampoo does not currently appear in its online catalogue.

Yahoo News Australia has contacted Woolworths for comment. 

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