Australia Post ‘sincerely apologises’ after workers caught in shocking act with parcels
Australia Post has launched an investigation into the incident.
Australia Post has apologised after shocking footage emerged of a group of staffers throwing parcels into what appears to be a delivery van.
The video shows a group of up to five workers wearing AusPost uniforms walking around the back of the vehicle, which has its back doors wide open.
At least three of them can be seen aggressively tossing multiple parcels onto a heap of mail already stacked in the back. At one point, two of the staffers pause with packages in their hands, raise their arms and pitch them at a high rate of speed before laughing.
The footage, which was posted on TikTok on Thursday, has already attracted thousands of views, clearly hitting a nerve with Aussies.
“The way Australia post treats peoples packages,” commented the person who shared the video. “Just throwing them around like nobody gives a s**t. Look at them. What a j**k.”
Australia Post launches investigation
An Australia Post spokesperson told Yahoo News Australia on Friday that the company “sincerely apologises” for the incident and “are investigating the matter as a priority”.
“The vast majority of our network takes pride in their job delivering for all Australians, and it’s disappointing to see it’s not the case here,” they said. “These actions are not in line with the service standards we expect of our people.
“Australia Post regularly reminds team members about correct handling procedures.”
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Earlier this month, an AusPost customer vented his anger after receiving a delivery that had been torn apart. In images shared to Facebook, the package can be seen in tatters with sticky tape wrapped around the lower half.
However, after sharing his frustrations online, some Aussies said the man himself was to blame.
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