A fuming McDonald's customer has vowed to never dine with the chain with his children again after finding a very raw-looking beef patty inside his burger bun, that staff apparently refused to refund him for.
The Queenslander posted to social media to air his grievances over the stomach-churning discovery, claiming he was turned away after asking for his money back when noticing the bright red patty between the bread.
The man claims the pictures were taken at McDonald's, Capalaba in eastern Brisbane. He said the unappetising find even turned his children off ever eating at McDonald's.
"Normally wouldn’t ventilate this sort of issue publicly but when McDonald’s Capalaba refuse to even advise the result of their investigation into our complaint, and won’t supply a refund then it’s time to expose this sort of behaviour," the man wrote on Facebook.
"I’ll allow the pictures to make the point!
"And, yes, McDonald's is now banned for the kids at their request."
Pictures show the less-than-desirable-looking burger was cooked lightly on the outside, but still seemingly raw in the middle.
A McDonald's spokesperson said they have since apologised to the customer and offered him his money back.
“McDonald’s takes food and drink safety very seriously," the spokesperson told Yahoo News. “We follow strict processes and procedures to ensure the quality of our food. We have contacted the customer to apologise and offer a refund.”
People shocked at 'disgusting' burger
Other McDonald's customers flocked to the comments to share similar stories. "Not cooked properly, we really need people watching the trainees better," one user wrote. "Yes, that’s disgusting. Yes, you should of been given a refund. But they won’t tell you the result of an investigation due to data protection," said another.
"I completely avoid the local now!" another said. "Really sad for the employees doing the right thing, because their work environment should be assessed and action taken."
The find comes just days after a Sydney Macca's customer noticed burgers at their local restaurant had shrunk significantly.
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