Woolworths shopper shocked by 'sweet gesture' from staff

·News Reporter
·3-min read

Woolworths staff have shocked an online shopper with a surprise addition to their order.

Taking to Facebook, the Melbourne customer shared she’d received an unexpected gift from Woolworths staff members at her local store in Dandenong.

“A sweet gesture from Woolies. I didn’t realise it was in until I started to unpack the groceries. A happy customer,” she wrote alongside a picture of a 360g Family Block of chocolate.

Alongside her gift was a note that read: “Thank you for shopping at Woolies Dandenong. Have a great day! Online Team Dandenong.”

The Cadbury Dairy Milk chocolate the shopper was given with her order. Source: Facebook
The surprised Woolworths shopper was grateful to receive this kind note and free chocolate in her online order. Source: Facebook

Other shoppers quickly commented on the post, praising Woolies staff for the small yet heartfelt gesture.

“A simple gesture of 'thank you' sure makes the heart full. I’m happy for you,” one person said.

“How lovely. Enjoy!” said another.

Woolworths staff delight customers

Surprisingly, she wasn’t the only one to have received a kind gesture from Woolworths staff.

The happy customer’s experience also sparked a conversation on the Woolworths Rewards Enthusiasts Facebook page with others saying they’d recently received small gifts too.

“I recently had a little bag with five small chocolates in it with a similar note, made my kids happy,” another shopper said.

“Mine gave me a box of Favourites last week,” one person said.

“They gave me a bunch of flowers last week,” said another.

Exterior view of Woolworths Miranda supermarket. Source: Getty Images
Customers have reported receiving free gifts with their online orders from Woolworths staff members. Source: Getty Images

Others committed saying they’d also received freebies in their order including small bottles of hand sanitiser in their order as well as product samples.

The heartfelt stories from shoppers come as supermarkets around the country struggle to keep up with demand for online and click and collect orders.

The demand for supermarket’s online offerings has skyrocketed over the past few months, particularly in NSW as the entire state was plunged into lockdown.

Bunnings staff offering free gifts

Woolworths staff aren't the only ones giving customers little gifts to brighten their day.

Bunnings staff in Melbourne have been known to offer customers free plants with their click and collect orders too.

A customer of the Mornington Bunnings store in Victoria couldn't believe what staff had kindly gifted her when she picked up her order.

Among her purchase was a purple flowering plant with a note that read: “Lockdown 5.0. We are with you Mornington community".

Bunnings Mornington gave a shopper a flowering plant as a gift.
Bunnings Mornington is offering customers a free gift with their click and collect purchases. Source: Facebook

"Better days are on their way. Stay safe and positive and we will see you in store soon. With love Bunnings Mornington staff,” the note said.

“Bunnings making life brighter during lockdown 5.0,” she wrote alongside a picture of her new plant on the Bunnings Mums Facebook page.

“This was a free gift that came with a contactless click and collect purchase from a Bunnings that is within 5kms of my house. Totally safe and legal. Incredibly heartwarming.”

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