McDonald's addresses claims staff are using a 'secret trick' to give you less fries

An employee claiming to have worked for restaurant giant McDonald’s says they were taught to "pinch the bottom of the carton of French fries" in a bid to serve less.

The former employee took to Reddit revealing the "secret trick" they were taught that allowed them to serve unsuspecting customers significantly smaller portions.

“I worked at McDonald's and they taught me how to pinch the fry carton just right while putting the fries into them so that it looked full, but actually wasn't,” a former employee wrote on the forum that encourages online discussions.

Secret trick? Are fries cartons being pinched by Macca's employees? Source: AAP

“I only had 1 customer call me out on it. He shook the fries out into his bag and poured them back into the fry carton himself and it only filled up half way, so I had to give him more fries," the user added recalling the “embarrassing” experience.

Another user, who also claimed to be a former employee, agreed with the claims: “I hated that practice and basically refused to do it."

"Never got fired, but managed to have a few customers ask me when my shifts were the next week so they could have me filling their fries,” they continued.

“The fries were dirt cheap too!"

The Reddit post that started the online discussion. Source: Reddit

However, the fast food giant has hit back against the claims that have seemingly gained traction online.

“We believe these claims to be fictional, there are no ‘secret tricks’ and we have strict operational procedures in place to ensure that fry portions are not under-filled. Without a verified source we are unable to investigate this further,” McDonald’s said in a statement to the Mirror.

“Our employees work hard to ensure our customers have the best experience possible in our restaurants, and we strongly refute any claims that suggest otherwise."

Seven News Online contacted McDonald's for a statement.

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