Commuters were stranded for two hours on a late-night train after it suddenly stopped in the middle of the tracks with no apparent announcement about why.
Footage of the incident was shared by a woman on the train from Sunday night, who was on her way to the city with friends.
"Crazy night!" she said on TikTok.
"Caught the train at 10:40, got stuck for 2 hours and was finally evacuated at 12:40am in the middle of the tracks.
"We were on our way to the city to celebrate life and at this point we just wanted to go back home."
She said in the video that there was "no announcement" and "nothing about what the issue was".
Engineers were seen outside, as well as Transport NSW workers who later helped evacuate the passengers in the early hours of the morning.
"I was working in Granville station on Sunday night," one person responded to the post. "The problem was 'urgent signal repairs issue at Auburn'."
The woman said no train replacement was organised for the passengers.
People frustrated by unexpected train delay
She also mentioned in the comments that people had to pay extra for not 'tapping off' with their Opal card.
"Where were we supposed to tap off when they evacuated us in the middle of the tracks?" she said.
Transport NSW confirmed to Yahoo News Australia that the train was halted due to "urgent equipment repairs were required near Auburn Station".
"Passengers onboard one train travelling towards the CBD were safely evacuated by the Rail Emergency Rescue Unit," a spokesperson said.
"Replacement buses were requested and a number of taxis ordered to help customers.
"Sydney Trains has protocols in place, such as announcements, to inform customers when incidents occur on the network."
Many people expressed their frustration with being stuck on a train for so long.
"This is such a joke!" one person said.
"I’m just thinking of those who really needed to use the toilet," another said.
"I would cry, imagine explaining to parents," a third person said.
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