Cotton On recalls portable chargers over fire and electric shock fears

Cotton On has issued a product recall for portable pocket chargers sold across Australia amid fire and electric shock fears.

The Australian Competition and Consumer Commission (ACCC) released a safety warning on behalf of the fashion retailer on Friday advising customers who purchased the power banks to stop using the product immediately.

Cotton On has issued a product recall for portable pocket chargers sold across Australia over fire and electric shock fears. Source: ACCC
Cotton On has issued a product recall for portable pocket chargers sold across Australia over fire and electric shock fears. Source: ACCC

“The product does not comply with the relevant safety standard and has the potential to overheat,” the statement said.

It citied a “potential risk of fire and electric shock”.

Announcing the product recall on social media, a statement on the Cotton On Instagram account said the company takes the safety of customers “very seriously”.

Customers who have purchased the power banks are advised to stop using the product immediately. Source: ACCC
Customers who have purchased the power banks are advised to stop using the product immediately. Source: ACCC

“We have been alerted to a fault where the charger bank has the potential to overheat. It’s for this reason we are initiating a public recall of the product to minimise any potential risk,” the statement continued.

The Pocket Power Charger Bank portable chargers come in different colours and markings.

The items affected by this recall are numbered 419501 or 419502, followed by a colour code number from 01-23.

The style number for the portable charger is marked on the back of the packaging.

A statement on the Cotton On Instagram account said the charger bank had the potential to overheat. Source: Cotton On/Instagram
A statement on the Cotton On Instagram account said the charger bank had the potential to overheat. Source: Cotton On/Instagram

The pocket portable chargers were sold nationally at Cotton On and Cotton On Body stores, and online between October 26 last year and January 29 this year.

The chain has advised customers to immediately stop using the portable chargers and return them to any Cotton On, Cotton On Body, or Rubi Shoes store for a full refund.

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