Passengers have been forced to stay overnight at the airport for more than 16 hours. Find out what happened.
Footage shows the 149 passengers onboard disembarking via emergency slides as shocked others walk across the tarmac.
A getaway went pear-shaped for a couple whose flight was delayed. Here's why Jetstar won't offer any compensation.
The Aussie cabin crew member likes to take people behind the cockpit curtain – but this was maybe too much to stomach for some.
The passenger's holiday got off to a stressful start after Jetstar removed his luggage – containing vital medication – from the plane.
Hundreds of passengers were confronted by Jetstar staff after the last-minute cancellation of their flight. Find out what happened.
A Jetstar passenger is furious after a comedy of errors, including a bus crash, left the woman and other passengers reeling. Find out what happened.
A woman flying Jetstar from the Gold Coast to Melbourne said she was 'publicly shamed and humiliated' over her choice of clothing.