Pizza worker's fury over customer's 'entitled' note on receipt

·2-min read

Working in fast food is a tough gig – the hours are challenging and people sometimes can be impossible to please.

But imagine being this worker at a pizza parlour in St Louis, in the US state of Missouri, who received a message from what he called an “entitled” customer 15 minutes from close.

The man shared a photo of it on Facebook.

“I'm in the back finishing dishes, the manager makes this online order. I go up to box the order as it's coming out of the oven and read this... The entitlement of some people is insane,” he wrote.

The order is for a pizza, a bottle of Sprite and some sides.

But the delivery instructions are what had this worker riled up.

A customer placed an order at a fast food restaurant just 15 minutes before closing. Source: Getty Images, file
A customer placed an order at a fast food restaurant just 15 minutes before closing. Source: Getty Images, file

“Can’t pay for the order,” it reads. “Just looking for something to eat. Cancel the order… No need to call me. If you decide to cancel I understand.”

It’s for a contactless order and time-stamped 11.53pm.

Readers of the order on Facebook were divided over the customer’s instructions.

One man said if the customer was truly hungry and desperate they probably wouldn’t have ordered soft drink and sides.

Another man wrote he would not deliver the order.

“Highly unlikely to even be genuine, probably just some a***hole trying to take advantage of the kindness of others,” he wrote.

However, another man surmised the customer should have received their pizza anyway.

“If the person was hungry enough to do this, no telling when the last time he ate was,” he wrote.

He also suggested the customer might have been too embarrassed to confess they had no money for the food in person.

The fast food worker was riled up by the customer’s entitlement. Source: Facebook
The fast food worker was riled up by the customer’s entitlement. Source: Facebook

“He orders 15 minutes before close with no means to pay and I’m the a***hole,” the pizza parlour worker wrote back.

Others shared their own experience of customers who either didn’t pay for orders or would pay very little.

One man wrote that an old lady who was a “guaranteed stiff” would often order the bare minimum but he would deliver it to her directly regardless.

“It was never anything that required cooking and it was fairly close to the shop,” he wrote.“She was just a lonely woman that needed some human contact.”

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