Hilarious note to Australia Post worker sparks policy debate

A cheeky note to a postie has caused an online debate regarding Australia Post’s non-contact delivery policies.

An Australia Post customer posted a photograph on the Australia Post Complaints public Facebook page on Monday, which has caused quite a stir in the comments section.

The photograph, posted by a Brisbane member, shows a sign taped to a fence which reads “Aus Post Deliverer: I am home.”

The cheeky note follows claims that posties are not attempting deliveries, but rather leaving cards in mailboxes asking customers to come to the post office.

A note left for an Australia Post worker. Source: Facebook
The Australia Post Complaints page is public, with 7,700 members. Source: Facebook

While many group members have posted likes and laugh reactions on the post, many others have taken the post as an opportunity to debate Australia Post’s delivery process in the comments section.

“They can’t read, that’s why so many parcels get delivered to the wrong address,” said one person said sarcastically.

“They’ll come at 6am and drop a parcel docket for us without knocking - we pay the delivery fees yet we have to pick it up,” commented another.

“I saw an AusPost driver get out of the van, drop an item and left without knocking,” wrote a third.

Cheeky Australia Post note pays off for resident

The original poster of the cheeky note has posted an update to the original post, showing that the note prompted a gesture from the postie.

Sharing a photograph and message in the comments section, the poster confirmed that their note worked.

“He delivered it and did not leave a card,” they wrote.

Australia Post worker holds a package. Source: Facebook
While this person's sign worked, not all agree that it's a good idea to leave a note for the Australia Post workers. Source: Facebook

However, many other group members have shared their own experiences with notes for posties, saying they don’t always work as intended.

“I’ve had a sticky note on my mailbox before saying this, and still received a ‘we missed you’ card,” wrote one person.

“I’ve stuck a similar note on my door before and waited, almost afraid to run to the toilet,” said another.

“I have had a note on my front door for the last 12 months, and the only people that knock are couriers,” commented a third.

Australia Post clarifies postie delivery policies

Following changes to their delivery processes in light of the Covid-19 pandemic, Australia Post is utilising a new policy which avoids "unnecessary contact".

The policy, which states that signatures will no longer be required for deliveries, also states that ID checks will be performed at a safe distance.

A spokesperson from Australia Post has confirmed with Yahoo News Australia that delivery cards are only left in certain circumstances.

Australia Post van with postie in front of a building. Source: Reuters
Covid-19 has put unprecedented stress on Australia Post. Source: Reuters

“Despite challenging circumstances, our people are working harder than ever to deliver record volumes of parcels, and our posties and drivers are instructed to knock at the door three times and call out before leaving a card or safe-dropping a parcel,” the spokesperson said.

“We regularly remind our people of our policies, and what we expect of them to ensure our customers receive a great service.”

“Sometimes however, our people will leave a card without knocking because of access or safety issues – such as an off-leash dog – and this could happen even when a customer is home.”

Australia Post has previously announced the hiring of thousands of new recruits in order to handle unprecedented parcel volume.

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