'Embarrassing' reason McDonald's store forced to implement new feature
It's the first time a security feature like this has been introduced in this Aussie state.
A South Australian McDonald's has been forced to install safety measures following an onslaught of violence targeting staff in recent years.
An Adelaide Maccas on Hindley Street is the first in the state to get plastic screen barriers to protect staff from abuse by customers.
The screens were ordered by Safe Work SA and installed this week — a move Shop, Distributive and Allied Employees Association (SDA) Secretary Josh Peak said he's glad is finally happening.
“McDonald’s Hindley Street is a hot bed for violence and abuse and it's great to see SafeWork SA act to keep workers safe," he said in a statement.
“For several years, (the store) has failed to take the necessary steps to ensure the safety of its employees and introduce proper security measures...this is a significant improvement."
The measures come after a spate of violent incidents at the Hindley Street store.
McDonald's will continue reviewing 'protection measures' at stores
Yahoo News Australia reached out to McDonald's who said the "health and safety" of their staff and customers is their "top priority".
“McDonald’s has introduced security screens at the Hindley Street restaurant to improve the safety and protection of our people," a spokesperson said.
“We have a zero tolerance policy for anti-social behaviour and expect our people to be treated with respect and decency at all times.
“We will continue to put our employees' safety first and review restaurant protection measures on an ongoing basis.”
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Adelaide locals react to new feature in Hindley St store
Many were glad the measure was introduced at the Hindley Street store, even questioning why it took the chain "so long" to act.
"Actually embarrassing as a South Australian it has come to this. The behaviour of some individuals in the community leaves a lot to be desired," one person said on Twitter.
"Good. No worker deserves that," another said.
"Definitely need it there. Hindley street after dark, not a safe place," a third person said on a 9 News Facebook post.
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