Coles shopper's warning after item 'explodes' in pantry

Ash Cant
·2-min read

A Coles customer has claimed a bottle of pasta sauce exploded in his pantry for "no reason".

The shopper took to the Coles Facebook page to suggest the company put a warning on their Mum's Pizza Sauce.

"Caution... bottle may explode for NO reason..." the man said.

The customer also shared a picture of the aftermath, with pasta sauce seen dripping from the pantry's shelves and splattered on the roof and door.

A squeeze tube of Coles' Mum's Pizza Sauce is seen sitting among the mess on the top shelf.

The exploded sauce.
The shopper took to the Coles Facebook page to suggest the company put a warning on their Mum's Pizza Sauce. Source: Facebook/Coles

The shopper explained he never got around to using the product after purchasing it on March 27.

"Woke up this morning to a bang in the kitchen and found this in my pantry," he explained.

"Definitely WILL NEVER buy this product again... my suggestion to anyone who has this in their pantry... get rid of it."

One Facebook user appreciated the heads up and hoped the clean up wasn't too bad.

"It looks like a crime scene," they said. 

"Thanks for the heads up I hope you got your cupboard cleaned up ok, sending you a virtual beer."

Coles 'disappointed' to hear about customer's experience

Coles also responded to the Facebook post and thanked the man for bringing it to their attention.

"We pride ourselves on the quality of our products so it's disappointing to hear of your experience," a spokesperson said before asking the shopper to privately message the company so the issue could be followed up.

Coles said the man could take the pizza sauce packaging or a receipt to a store and get a full refund or replacement.

Signage for a Coles Group supermarket is seen in Brisbane, Wednesday, February 17, 2021.
Coles is in contact with the customer regarding the pasta sauce explosion and is following up with the supplier. Source: AAP

A Coles spokesperson confirmed to Yahoo News Australia that the company is in contact with the customer.

"Coles takes the quality of all our products seriously," the Coles spokesperson said. 

"We have spoken to the customer and will follow up with our supplier to investigate the matter."

Mum's Pizza Sauce is listed for $3 on the Coles website. The storage instructions online say it should be refrigerated below 5C once opened and be used within five days.

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