Aussies react to new McDonald's service: 'About time'

The new McDelivery service is up and running in NSW and will be rolled out across the country.

McDonald's Australia has confirmed they now have their own delivery service, which will be rolling out across the country in the next few weeks.

A spokeswoman told Yahoo News Australia that McDelivery is currently available across NSW via the MyMacca's app at "participating restaurants".

“McDelivery allows customers to place delivery orders using the MyMacca’s app, while also earning and redeeming MyMacca’s Rewards points," she said.

A photo of a McDonald's meal at a store.
As of this week, McDonald's is offering a delivery service through their MyMacca's app in stores across NSW. Source: AAP

“This is part of our ongoing commitment to providing greater value, convenience and rewards for our customers."

McDelivery service costs

The McDonald's spokeswoman outlined the delivery costs for the new service.

  • Delivery costs are in line with existing partner pricing

  • Fees on orders of $12 or more will be at $3.99 plus a 5% customer service fee (applied to total)

  • Orders under $12 will be charged a $2 minimum order fee.

“Customers can check their MyMacca’s app to see if McDelivery is available at a restaurant near them,” she said.

McDonald's items have already been available for delivery in Australia across apps like Uber Eats, Menulog and Doordash, and will continue to be.

A screenshot form the McDonald's Australia website of how the company's rewards service works.
The service is yet to be rolled out across the whole of Australia. Source: McDonald's Australia

Aussies react to McDonald's McDelivery service

News of the delivery service has had a mixed reaction, with Aussies taking to social media to offer their thoughts.

"About time, Asia has had this for frigging ages. Just roll it out," one person commented on Facebook.

However others weren't as impressed.

"Who cares? Platforms like UberEats and Menulog etc. have been delivering it for years," one person said. "Will this be cheaper or will food arrive hot with correct order? I doubt it.."

"Even 'freshly' made the burgers are crap. Can’t imagine what they are like after 20 minutes in a bag. Yuck," said another.

Others speculated the service may contribute to the end of McDonald's dine-in stores.

"You watch! They won't have restaurants soon," one person said.

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