Explosive new evidence in JonBenét Ramsey case revealed as 911 operator claims call seemed 'rehearsed'

Six seconds of previously-unheard audio from the 911 call made by JonBenét Ramsey's family has called into question their version of events with the 911 operator who took the chilling call saying the call seemed rehearsed.

Investigators re-examining the JonBenét Ramsey murder case used modern technology to uncover the six extra seconds of what Patsy Ramsey said after she believed she had hung up the phone after calling 911.

JonBenet Ramsey was found dead in her parents' Colorado basement in 1996. Photo: Supplied
JonBenet Ramsey was found dead in her parents' Colorado basement in 1996. Photo: Supplied

While some of the conversation is inaudible three phrases are clearly heard.

“We’re not speaking to you,” a male voice, believed to be John Ramsey, says.

“What did you do? Help me Jesus,” a female voice, thought to be Patsy Ramsey, replies.

“What did you find?” a male child, believed to be Burke - who the family claim was asleep when they discovered the body, can be heard to say.

Kim Archuletta, the 911 operator, has spoken publicly for the first time and says she was "disturbed" by the way Patsy Ramsey's tone switched from hysterical to matter of fact over the phone.

John and Patsy Ramsay hold up a flyer promising a $100,000 reward for information in 1997. Photo: Getty Images
John and Patsy Ramsay hold up a flyer promising a $100,000 reward for information in 1997. Photo: Getty Images

"I just remember having that sunken feeling, like something wasn't right,” Archuleta said.

"The problem was, if you hear the frantic (tone) in her voice when she's speaking to me, where she couldn't even answer my questions, it immediately stopped."

After Patsy attempted to end the phone call, the 911 operator claims the mother could be heard saying, “Okay, we’ve called the police, now what?”

“It sounded like she said, ‘Okay, we’ve called the police, now what?’ and that disturbed me,” Archuletta said.

“So I remained on the phone trying to listen to what was being said. It sounded like there were two voices in the room, maybe three. Different ones."

"I had a bad feeling about this, to me it sounded rehearsed."

Kim Archuletta, the 911 operator, says the mother's tone switched from hysterical to matter of fact over the phone and believes this
Kim Archuletta, the 911 operator, says the mother's tone switched from hysterical to matter of fact over the phone and believes this


A tearful Archuletta said she stayed on the phone because she believed "there were things being said that people needed to know".

The operator said she was never contacted to testify during the 1999 Grand Jury proceedings against Patsy and John Ramsey, but believed her information may have “turned the case around" and contained evidence that was "never addressed".

Six-year-old child beauty queen JonBenét Ramsey was found dead in her family’s Boulder, Colorado home the day after Christmas in 1996.

Retired FBI agent James Fitzgerald, an expert in forensic linguistics, told Yahoo US that the three-page ransom note left in the Ramsey family’s home revealed the most about JonBenét’s killer or killers.

Burke Ramsay's body language led many to speculate on what was going through his mind as he spoke to the TV pyschologist. Photo: Dr Phil
Burke Ramsay's body language led many to speculate on what was going through his mind as he spoke to the TV pyschologist. Photo: Dr Phil

Fitzgerald, who played a key role in identifying Ted Kaczynski as the Unabomber, said he wasn’t convinced the letter demanding $118,000 was written by an "authentic kidnapper," but instead said it was part of a staged crime scene.

"Within the first three sentences, quite frankly, I was convinced that this was not an authentic kidnapper, crime syndicate or terrorist group," he said.

The first thing Fitzgerald said he and investigators noticed were the first two words, which said: 'Listen carefully!'

"This is a written communication meant to be visually comprehended, but here someone is using an audible reference," he said regarding the first line.

“The person who was writing this was truly out of his or her element, in terms of trying to be a real criminal or a real kidnapper."

A lab technician gets ready for an examination of the ransom note. Photo: Yahoo US/CBS
A lab technician gets ready for an examination of the ransom note. Photo: Yahoo US/CBS

After reexamining the case using new technologies and law enforcement expertise, the group is confident they know who killed JonBenét, he said.

“We feel very firm in rendering an opinion within the last 15 minutes of the show,” Fitzgerald said, noting that identifying the little girl’s murderer will be the closest thing to justice in the nearly 20-year-old case.

“If we as a species, as human beings, can’t protect the youngest and the most innocent among us, then we fail,” he said.

“Short of protecting them, when something bad does happen to them, death or an assault of some sort, then we owe it to that victim, and we owe it to every other child or innocent victim out there, to bring justice.”

None of the Ramseys, including JonBenét's then-9-year-old brother, Burke, were ever charged in the killing and they have always maintained their innocence.

Patsy Ramsey died in 2006 from ovarian cancer, two years before she, John and Burke were officially cleared by then-District Attorney Mary Lacy, who wrote that DNA evidence pointed elsewhere.

Fitzgerald and his team's findings were filmed for CBS’s special, The Case Of: JonBenét Ramsey, which premiered Sunday in the US.