Riders at Disney California Adventure evacuated from stopped roller coaster

ANAHEIM,CA --THURSDAY, JUNE 21, 2018--The new Incredicoaster, based on the characters in Pixar's latest film, "The Incredibles 2," photographed during a press preview of Pixar Pier, at Disney California Adventure Park, in Anaheim, CA, June 21, 2018. (Jay L. Clendenin / Los Angeles Times)
A Disneyland spokesperson said the Incredicoaster at Disney's California Adventure theme park in Anaheim was stalled for about 30 minutes Sunday. (Jay L. Clendenin / Los Angeles Times)

A group of Disney California Adventure guests may not have had the most incredible time on Sunday after they needed to be rescued from an "Incredibles"-themed roller coaster amid sweltering heat.

The riders were stuck on the Incredicoaster, a roller coaster styled after the Pixar superhero movie "The Incredibles," around 1:30 p.m., according to the independent news agency OC Hawk.

Park employees wearing safety harnesses made their way to the stranded guests and handed them umbrellas before they were escorted down from the ride. Temperatures in Anaheim reached 86 degrees on Sunday, according to the National Weather Service.

A Disneyland spokesperson said the ride was stalled for about 30 minutes and park employees followed their standard procedures to help the guests safely exit the ride.

A park guest who was staying at a nearby hotel with his family and said he had a front-row view of the ride from his room told KNBC-TV that the ride also stalled on Saturday.

"I thought maybe the ride was closed," Vince Crandon said. "I was really concerned for the heat and obviously for the people. ... It was not moving and was on top of the apex."

It's unclear what prompted the ride to stall or how long riders were stranded, but several videos shared on TikTok show that this is not the first time riders were forced to descend the ride after mechanical issues. Previous videos show riders descend several flights of stairs while being escorted by park employees.

The Incredicoaster, previously known as California Screaming, opened in June 2018 and stands 120 feet tall and has a top speed of 55 mph, according to the park's ride description.

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This story originally appeared in Los Angeles Times.