Coles has confirmed a major change is coming to the supermarket's operating hours.
It has been announced Coles will be reducing the trading hours of its deli counter at some stores, with the decision effective immediately.
The deli counter, which offers customers a wide range of premium cheeses, meats, olives and antipasto, will in some cases now close earlier in the evening ahead of the general store closing time. The earliest deli closure is 8pm.
This decision was made after it was flagged by the supermarket that customers don't tend to make deli purchases at night.
"We know that most of our customers prefer to shop at our delis before 8pm. As a result, we are tailoring the opening hours of some of our delis to when our customers shop the most," the spokesperson said.
The change will not impact all stores and trading hours will differ on a store-to-store basis, with some immune to this decision completely. All stores nationwide will continue to offer these products to customers in pre-packaged ranges rather than over the counter services.
Leaning towards pre-packaged products
The decision to reduce deli trading hours follows Coles' decision to permanently close down all in-store butcheries in October 2021, with Woolworths recently making the same decision regarding their butcheries and reducing their deli trading hours last August.
The closure of in-store butcheries in Coles was believed to be a cost-cutting exercise at the time and it could be speculated the same in this instance.
With the change in deli trading hours different at each store, customers should check the operating hours at their local Coles store.
Do you have a story tip? Email: firstname.lastname@example.org.