Jetstar has apologised to a female passenger for making her cover up with a hi-vis vest because her outfit on a flight from the Gold Coast to Melbourne was deemed inappropriate by airline crew.
Isabelle Eleanore explained that when she boarded her flight yesterday, a Jetstar attendant asked her if she had a jumper to wear.
The Instagram and Onlyfans model, who was wearing ripped jeans and a black crop top, at first thought it was nice staff were concerned she may get cold - but then she realised they had a problem with her outfit.
“She was like 'well, you can't fly with what you're wearing, you can't wear a bikini. And I'm like, 'look - it's not a bikini, it's a top’,” Ms Eleanore told Nine News.
Ms Eleanore said the flight attendant then called the rest of the crew to search for more clothing for the passenger to wear.
"She made us stand aside while she called the rest of the flight deck and the captains at the front looking for something to cover me up with so that I could fly," she told Nine.
Ms Eleanore's husband, Jeremy Szwarcbord was also asked if he had any clothes to lend his wife. When the couple insisted they had no other clothes with them, Jetstar staff handed Ms Eleanore a yellow hi-vis vest and insisted she wear it for the duration of the flight.
Ms Eleanore shared the incident with her 49,500 Instagram followers and said she was “publicly shamed and humiliated” over her choice of clothing, describing the attitude of Jetstar staff as “archaic and discriminatory”.
She said at the time she was in such shock that she kept her mouth shut and put the vest on over fears she would be kicked off the plane.
"I didn't know how to deal with it and I didn't want to get kicked off the flight so I was like, I'm just going to do what she says,” Ms Eleanore told Nine.
Ms Eleanore said she spoke to about eight other Jetstar staff prior to boarding the flight and none of them them mentioned that her clothing was inappropriate.
On social media, the model shared with her followers that she was “glad” the incident happened to her as she is “strong enough to move past it” and would use the opportunity to “try and make a change”.
“If this had happened to someone less sure of themselves, this could have negatively impacted their lives dramatically and it makes me sick to my stomach to think of the suffering someone could be put through because of another person’s insecurities,” she wrote.
“I am making a stand against bullying in all forms… this needs to stop.”
Jetstar told Yahoo News Australia they were apologetic to Ms Eleanore and had reminded staff of dress requirements.
“We’ve contacted Isabelle about her recent experience and have apologised for the way the situation was handled,” a Jetstar spokesperson said.
“There was a misunderstanding of what our policy was, and we have reminded our crew of our dress requirements. While we do have basic dress requirements on our flights (ie. shoes), we do not have any policy regarding crop tops.”
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