Sydney mum Indy Clinton decided to hire a professional cleaner after becoming “overwhelmed” by her two young children.
In a TikTok video, the young mum said she received a quote for $55/hour after sending out messages seeking a weekly cleaner.
Ms Clinton estimated the clean would cost $110 all up but was shocked to discover the two-hour clean was instead going to cost $440.
The warning bells went off the night before when the person coming to clean the home told Ms Clinton: “We will be there at 10am.”
“We? She had just told me: ‘I’m $55 an hour, and I bring all of the products and then vacuum’,” Ms Clinton said in the video.
“When she said ‘we’ … and I thought ‘We?’ What does ‘we’ mean?”
In the video, Ms Clinton said she received another message from the cleaner hours later informing her she was “bringing three of my girls”.
Initially, Ms Clinton said she was happy with the change, thinking the two-hour job might instead be done in half an hour.
She also believed the quoted price would remain unchanged but was shocked to learn once the clean was done that was not the case.
“She (the cleaner) comes out, and she’s doing the maths in her head and says, ‘That’s eight hours’,” Ms Clinton said.
“I’m, like, sorry what? That’s $55/hour per person, but she didn’t tell me there would be other people.
“I died, I literally almost passed out. I vomited in my throat. I had to pay almost $500 for a clean (...) I just had to smile and say ‘no worries’.”
An exasperated Ms Clinton said the situation left her dumbfounded, with the young mum even telling the cleaner she would “see her next week”.
Should she have told me that I am pretty much chopping off a limb to have a clean house? since when did “I” mean 4 people, am I the confused one 😅
♬ original sound - indyclinton
Ms Clinton’s shocking experience triggered an outpouring of outrage online by other young mums as well as professional cleaners.
“I have my own cleaning business, we charge $25 an hour, everything included. We charge $400 for a bond clean,” one cleaner shared.
Emily Dolder related with Ms Clinton’s experience, stating: “I could never break up with a cleaner because I am the same.
“Blame it on the hubby always. ‘Sorry my husband has said yes to a family friend to clean’.”
User Charl said: “This happened to me. Died inside transferring that money. The clean wasn’t even that good – I cleaned after.”
Another user doubted the cleaner’s intentions: “Honestly, sounds like she knows what she’s doing.
“She knows she tricked you and put you on the spot.”