'She cut them open with scissors': Woman outraged after eyelids 'superglued together' with eyelash extensions
A New Zealand woman is calling for stricter licensing for beauticians after she claims her eyelids were superglued shut during an eyelash extension procedure.
Sarah Tyson visited Hairport Hair and Beauty in New Lynn, a suburb of Auckland, and said she could not open her eyes at the end of the treatment.
“When I couldn't open my eyes the lady pulled my eye lids apart with her fingers and when she couldn't pull them apart with her fingers she cut my eye's [sic] open with scissors,” Ms Tyson wrote on her Facebook page on Monday.
“After that she said your done [sic],” she wrote.
Ms Tyson said she expressed her concern to the salon’s manager, Winnie Teo, who responded by telling her to “let the glue sit”.
In a detailed Facebook post, Ms Tyson said the following day the glue had dried so hard that she could no longer close her eyes completely.
Her eyelids started to swell, and she claimed puss was weeping out of her tear ducts.
Ms Tyson took multiple photos of her puffy eyelids and the uneven eyelashes before enlisting the help of a professional eyelash technician to remove them.
The removal process took two hours, with the unidentified technician expressing her disgust at the botched extensions.
Ms Teo denied Ms Tyson’s claims of an unprofessional service and told the Daily Mail the customer “was happy” when she left the salon.
“After she left the shop she was happy and had her eyes open,” she said.
She said her salon had never received a complaint, despite a review website featuring multiple negative complaints.
“Absolutely appalling customer service!!” one woman wrote.
“If there was an option for zero stars I would,” another said. “I will not be returning.”
Under New Zealand law, beauty salons do not require a licence for eyelash extensions.
Ms Tyson is hoping to raise awareness of unregulated operations and is urging women to seek the help of a trained professional for any kind of cosmetic work.
News break – June 3
