Woolworths reveals how shoppers can avoid breaking Covid rule

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·News Reporter
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Woolworths has unveiled a list of tips to help Sydney shoppers cut down the time spent in stores during lockdown.

The decision comes in response to the NSW Premier Gladys Berejiklian’s tough new “no browsing” rule, which was announced during Friday’s press conference as a measure to slow the spread of Covid-19 within the community.

“Browsing is not allowed,” said Gladys Berejiklian.

“You have to think before you leave the home. [Ask yourself:] Can I get it online? Do I need to leave the house to go shopping?”

With Sydney’s growing coronavirus outbreak reaching a record 112 new locally-acquired coronavirus cases on Monday, Ms Berejiklian and health officials are warning shoppers that indecisive shopping is not acceptable and only one person per household can venture to the shops for “essentials”.

Woolworths shoppers have been encouraged to spend less time in store. Source: Getty Images/ AP
Woolworths shoppers have been encouraged to spend less time in store. Source: Getty Images/ AP

Woolworths urges shoppers to ‘spend less time shopping’

As many of these new exposure sites include supermarkets, like Woolworths, Coles and Aldi across Greater Sydney, Woolworths have stepped in to offer advice to their customers to help stop the spread of the virus.

Woolworths Supermarkets Managing Director Natalie Davis said she knows it's an "unsettling time" for many customers across Greater Sydney.

“In line with the health advice, it’s vital we do all we can to limit our time in the community during the lockdown," Ms Davis said.

People entering an underground Woolworths store.
Woolworths has provided several tips for users who want to avoid spending too much time in their stores. Source: Getty Images

"We have a range of digital planning tools and online shopping services, which can help Sydneysiders get all their essentials while also reducing time in store.”

“It’s not often you’ll hear a retailer urge customers to spend less time shopping, but that’s exactly what we all need to do right now.

“If you need to visit a store, please be kind to each other and our team. Make sure you sign in with the government QR code and, wherever possible, have just one household member do the shopping.” 

Four tips to cut down time spent in stores

1. Build a digital list and find products in Woolworths app

By building a digital list in the Woolworths app or website, shoppers can save time by quickly and easily locating their items in-store.

The Product Finder feature in the app will list the exact aisle and location of each item, so you can get in and get out faster than you can say Woolies.

A Woolworths online shopping list. Source: Woolworths
A Woolworths online shopping list will help you to spend less time in store. Source: Woolworths

2. Use Q-Tracker to avoid queuing and busy periods

Shoppers can access Q-Tracker on the Woolworths website to access real-time data on any queuing numbers and busy periods, so they can plan their shop before they leave home and avoid peak shopping times.

Woolworths Q-Tracker. Source: Woolworths
Shoppers can use Q-Tracker to plan their shop before they leave home and avoid queues and busy periods. Source: Woolworths

3. Order direct to boot pick up

Woolworths customers in 140 locations in NSW can order groceries online and have a personal shopper pick their order in-store and deliver it right to their boot, as part of their direct to boot service.

Once the customer arrives at the supermarket, they simply confirm they’ve arrived via the Woolworths app or an SMS link and Woolworths does the rest.

A man loading Woolworths groceries into his boot. Source: Woolworths
Woolworths has offered shoppers several tips to prevent browsing including using their Direct to Boot scheme. Source: Woolworths

4. Home delivery, particularly for the most vulnerable

Woolworths offer home delivery to tens of thousands of people every week, which can be ordered online.

This includes their Priority Assistance service, which reserves dedicated delivery windows for vulnerable customers, including seniors, people with a disability, those with compromised immunity, or those in mandatory self-isolation.

Woolworths workers loading online orders into a truck. Source: Woolworths
Woolworths has offered shoppers several tips to prevent browsing including using their Direct to Boot scheme. Source: Woolworths

NSW Premier says it’s 'up to us' to get out of the lockdown

During Monday’s press conference the NSW Premier said it’s up to the community to make sure that the lockdown in Greater Sydney does not go longer than expected.

When asked if she believed that this lockdown could go for another three to four weeks Ms Berejiklian said: "That depends on how quickly our community responds to those cases that are infectious in the community".

"It is really up to us," she said.

"The health expert advice will be based on what those numbers look like.”

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