- Oops!Something went wrong.Please try again later.
A Woolworths customer has made an unsettling find in one of the supermarket’s popular chicken products.
The shopper from Western Australia purchased $7.50 worth of chicken breast schnitzel from the deli section of the Butler store.
When she arrived home and opened her purchase, she realised the chicken contained a nasty surprise.
Taking to the Woolworths Facebook page she shared a video of chicken schnitzels she received which appear to be held together by some sort of ‘paste’.
“Do not buy Chicken Schnitzels from Butler, WA,” the shopper warned others.
“I bought these this afternoon and as you can see, it’s some sort of cheap-looking "chicken paste".”
She finished her post with a series of throwing up emojis.
The shopper’s video shows three chicken Schnitzels pieces falling apart as she tries to pick them up
As she moves her fingers across each one, the pieces turn to sludge, with no chicken breast pieces visible at all.
A Woolworths spokesperson responded to the shopper’s post, asking her to get in touch with them privately.
“We're sorry to see the chicken schnitzels weren't up to standard,” their response said.
“Can you please send us a private message with the full product/brand name, use-by date, and batch number? Thanks.”
Woolworths follows up the complaint
A Woolworths spokesperson told Yahoo News Australia that they would be following up with their chicken suppliers to understand how this happened.
"We pride ourselves on providing high-quality products to our customers and regret this wasn’t the case on this occasion," the spokesperson said.
"We’re following the matter up with our chicken supplier and the store team to understand how the product made it through our quality control measures.
"We’ve contacted the customer to apologise and will organise an appropriate resolution."
The spokesperson went on to say that they're unaware of any similar complaint about their chicken schnitzel product. However, if customers had any concerns about the quality of the chicken they've purchased, they should contact their local store for a replacement or refund.
Other ‘disgusting’ supermarket finds
This isn’t the first time a customer has discovered something unsettling in chicken product from the retailer.
In November last year, one woman told the supermarket she discovered blood dripping from a BBQ roast chicken when cooking a meal for her family. Upon closer inspection, she discovered an internal organ still inside the chook.
After approaching the supermarket and returning the chicken that smelt like “rotten meat”, she was later contacted and offered a $20 voucher.
Do you have a story tip? Email: email@example.com.