A Woolworths customer has claimed she found “black shards” in a pasta meal purchased from the supermarket this week.
The angry shopper called on Woolworths to recall the Pasta Master Al Forno Penne Beef Ragu Bake after spotting the supposed abnormality in her meal on Tuesday evening.
“Bought this today from Woolworths and we found shards of tough black plastic throughout the bake,” she wrote in a post to the supermarket’s Facebook page.
“The bake was cooked as per instructions on the packaging, and cooked in the aluminium tray it was bought in.”
Her attention was brought to the tough parts of the dish after her partner asked if the meal was supposed to be crunchy, she said.
“My partner commented after his first bite saying ‘is the pasta supposed to be crunchy?’. I assumed it was just something like really cooked cheese,” she wrote.
“Not until I had eaten some and found a massive shard did I realise it wasn’t crunchy pasta.
“We stopped eating after that and threw it out.”
While the true origin of the object wasn’t determined, she shopper was certain it wasn’t a piece of hardened pumpkin skin.
“It wouldn’t of been pumpkin skin as it was black and tough. I’ve had pumpkin skin before and know what the texture is like even when cooked very thoroughly,” she told Yahoo News Australia.
“Usually you can chew it, this stuff you couldn’t. I just want it recalled off shelves so no one gets any larger pieces, because then it could very dangerous, especially for a child.”
Woolworths says it takes ‘incidents like this seriously’
A Woolworths employee wrote back to the shopper on Facebook and said the retailer took “incidents like this seriously” and it would be looking further into the matter.
The supermarket requested additional information to assist with their investigation.
A Woolworths spokesperson told Yahoo News Australia the matter had been referred to the supplier for its “immediate awareness”.
“This appears to be an isolated incident, as we're unaware of any further reports of a similar nature on lasagne products at this time,” they told Yahoo News Australia.
“We encourage the customer to return the product back to their local store for a full refund.”
Yahoo News Australia has contacted the pasta manufacturer’s parent company Beak and Johnson for comment.
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