Woman furious after grandson served alcohol on Jetstar flight
A Gold Coast grandmother is seeking compensation amid claims her 12-year-old grandson was mistakenly given alcohol on a Jetstar flight to Bali.
Debra Pettigrove and the child were flying from Brisbane to Denpasar six months ago when he turned to his grandmother in disgust over his drink.
“Nana, this tastes like yuck,” he said, according to a brief given to Yahoo7 News from national law firm Shine Lawyers.
Ms Pettigrove claimed that her grandson had been given a double gin and squash instead of his order.
Her grandson has plant allergies and she says he reacted to the drink with hay fever, watering eyes, sneezing and headache.
Shine Lawyers are representing Ms Pettigrove, who in a brief claimed Ms Pettigrove wants Jetstar to “at least offer a full trip somewhere to supplement such a horrific experience”.
Jetstar have already offered Ms Pettigrove and her family $400 in flight vouchers as compensation.
The airline says the mixer mix-up happened when similar-looking drinks from an adult customer and the boy were taken to the galley during turbulence to prevent spillage.
When the drinks were returned, the adult passenger was asked to taste and confirm if he’d been given the correct drink.
After confirming that he had the right drink, the other beverage was given to the boy, who was later served a new drink after cabin crew were informed of the mix-up.
Ms Pettigrove is the sole carer of her grandson having had custody of her him since he was three-months-old.
The flight was her grandson’s first overseas flight, leaving the pair “traumatised” by the event.
A Jeststar spokesperson said discussions were ongoing with the family over the matter.
“We are in contact with a family after a mix-up of drinks occurred on a flight six months ago which resulted in a child having a few sips of an adult customer’s drink,” they said.
“There was never any mention of the boy feeling unwell on the flight so we’re surprised by the claims now being made by Ms Pettigrove and her lawyers.”
Shine Lawyers say no statement of claim has been filed at this stage and no court proceedings have commenced on the matter.
With AAP
