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Dramatic video has emerged of a woman on a mobility scooter toppling off a Melbourne train platform.

The woman in her 50s was on Mooroolbark station in May this year when she crashed into the back doors of the train.

She tries to reverse backwards however is unable to turn her scooter in time then falls dramatically onto the tracks when the train starts moving.

At least five nearby passengers jump onto the tracks to assist the woman before paramedics arrive several minutes later.

Metro spokesperson told News Corp that trains were halted immediately and that passengers using mobility scooters are encouraged to use the front door to board trains.

"Our drivers provide a boarding ramp for customers using mobility aids or wheelchairs and ascertain which station the customer is travelling to, to ensure they are assisted when disembarking,'' Ms Tait said.

The woman was treated at the scene by paramedics then taken to hospital with hip pain. She was in a stable condition at the time.

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