United Passenger Banned After Fellow Travelers Had to Restrain Him with Zip Ties for Violent Outburst: WATCH
“We’ve banned this customer from future United flights,” the airline confirmed in a statement shared with PEOPLE
A United Airlines passenger was reportedly restrained by multiple fellow travelers after he started repeatedly stomping on his own seat mid-flight.
United Flight 502 was heading to Los Angeles from Austin on Saturday, Nov. 16 when the shocking incident occurred.
Video footage taken by another person on the flight, Gino Galofaro, shows the disruptive passenger standing on what appears to be his own seat as he kicks it down into the row behind him.
There does not appear to be anyone seated in his row or the row behind him. United confirmed that there were 76 passengers on board, as well as five crew members.
Related: Plane Passengers Restrain Traveler with Duct Tape After He Allegedly Tried to Open Door Mid-Flight
Galofaro claims he woke up to the disturbance and was shocked when a flight attendant walked by multiple times and allegedly didn’t do anything to address the situation, per SWNS.
The San Diego-based addiction counsellor says he and two other travelers on the flight helped restrain the passenger’s hands and feet with zip ties when no one else intervened.
He adds that they were approximately 40 minutes from Los Angeles International Airport when they restrained him and belted him back into a seat.
Though police met the aircraft once it landed, Galofaro noted that he wants to communicate with the passenger’s family and see if he can be of any help.
In a statement shared with PEOPLE, United Airlines said, “On Nov. 16, local law enforcement met United flight 502 upon arrival at Los Angeles International Airport after a customer became disruptive.”
Though they didn’t describe what exactly the disruptive behavior was, they did confirm, “We’ve banned this customer from future United flights.”
The statement adds, “We thank our crew for helping address the situation and working to ensure the safety of everyone on board.”
PEOPLE has reached out to LAX Airport Police for comment but did not receive an immediate reply.
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Last week, passengers aboard American Airlines Flight 1915 found themselves in a similar situation when they had to restrain a passenger with duct tape after he allegedly tried to open the cabin door mid-flight.
That flight was heading to Dallas Fort Worth International Airport from Milwaukee on Tuesday, Nov. 19 when the disruptive passenger approached a flight attendant on board and said he needed to exit the aircraft immediately.
Multiple passengers used duct tape to restrain the wrists and ankles of the passenger after he allegedly hit the flight attendant while trying to get the door open, according to a report filed by the DFW Department of Public Safety and obtained by PEOPLE.
