A mother of five was mortified after she was told she failed her driving test because her car was deemed too dirty.
Letticia Pevy, 38, has been driving on a provisional licence in Hamilton New Zealand for 16 years and said she was well prepared to sit the driving test, even taking a practice test with a private driving instructor to prepare.
However, before Ms Pevy could even start the driving text on August 26 with the Vehicle Testing Station in Hamilton (VTNZ) the licence officer told her she had failed, citing her car’s passenger front seat as a health risk, according to New Zealand news outlet Stuff.
“I said ‘if it’s because of Covid, I actually have a thing on my phone to say I have had a test recently and it’s negative, there’s no way I pose a risk to you or my car. I have masks and sanitisers, is there anything I can get that you can sit on?’” Ms Pevy told Stuff.
According to the upset mother, the instructor who wasn’t wearing PPE told her “no”, and shortly after she received an email stating she had failed the test due to ‘health and safety’.
“To be told your car is a health and safety hazard, I don’t think I’ve ever been in my adult life so mortified and embarrassed. I ended up crying in my car for 45 minutes,” Ms Pevy said.
She explained to Seven News that while she had tidied her car before the exam, as a mother of five, her car would never be “immaculate”.
“If I had been informed of their expectations in advance, of course I would have put more effort into getting it up to scratch,” Ms Pevy said.
VTNZ released a statement to Stuff stating they were regularly updating the health and safety procedures in accordance with the Ministry of Health guidelines, including requiring testing officers to wear masks from August 31.
Ms Pevy said she prepaid a $109.50 fee to sit the test and after raising the issue with VTNZ management who told her they would investigate, she said she had not had a response for six days.
After being contacted by the outlet, VTNZ said they would allow Ms Pevy to resit her test at no cost.
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