Uber delivery driver blasted after 'lazy' act with $100 worth of groceries

In just under 15 minutes, Geelong local Edward said his groceries were both delivered and swiftly stolen.

A fed-up Geelong man is calling on Uber to better educate drivers on suitable delivery locations after his groceries were dumped on a footpath, instead of at his front door. Source: Facebook
A fed-up Geelong man is calling on Uber to better educate drivers on suitable delivery locations after his groceries were dumped on a footpath, instead of at his front door. Source: Facebook

An Aussie man was out of pocket $100 earlier this week after a "lazy" Uber delivery driver dumped a full load of groceries "six metres" away from his home "on the sidewalk" near the road, which was stolen in just 15 minutes.

Geelong man Edward Atkin said it's not the first time he's ordered groceries delivered via Uber which were left in an unsuitable location. But despite his many unsatisfactory experiences with the rideshare giant, this week did mark the first time he's actually had them stolen as a result.

Speaking to Yahoo News Australia, Atkin recalled how he was working on Tuesday night when he received a notification at 7.20pm that his groceries, from Woolworths and worth about $105, had been delivered to his home. He said by the time he returned the property at 7.35pm, they'd been stolen.

"I was looking for them for about 20 minutes," Atkin told Yahoo. "I went inside asked my roommate if he'd brought them in — he hadn't — and so then I looked on the the app and that's when I realised what had happened. There was a photo of them just sitting on the footpath."

Woolworths partners with Uber for quick deliveries, but a mix-up earlier this week left a shopper $105 out of pocket. Source: Woolworths
Woolworths partners with Uber for quick deliveries, but a mix-up earlier this week left a shopper $105 out of pocket. Source: Woolworths

Branding the ordeal "very annoying", Atkin said "it's not the first time I've had issues with Uber drivers just being generally lazy".

"The driver's clearly just been too lazy to take it up to the door," he theorised. "The groceries were about five or six metres away and they would've had easy access to the door, there was nothing blocking it or anything. I've had my groceries left in very weird places many before, too."

Atkin said that, particularly in a cost of living crisis when grocery prices are already sky-high, it's not unacceptable that Aussies are forced to "search" for their deliveries, when a clear drop-off point has been established. He's implored Uber "and its delivery partners" to put better systems in place to prevent further delivery issues.

Yahoo News Australia contacted Uber with regard to Atkin's claims and a spokesperson said the company would commence an internal investigation to understand what went wrong, to ensure mistakes like these are avoided in the future.

Atkins said that when he eventually reported the theft to his local store, they replaced the missing groceries for him free of charge. When contacted by Yahoo, a Woolworths spokesperson offered Atkins an apology.

"We're sorry to hear about this customer's experience and are glad that our store team was able to assist in replacing the missing groceries promptly," a Woolworths spokesperson said.

The spokesperson explained that customers who select "Delivery Now" while online ordering will have their groceries hand picked by their local store and delivered contactless by a partner driver of an on-demand delivery company.

If an order is being delivered by one of Woolworths delivery partners, it will be labelled 'Delivery Partner' in the delivery window selection, they said.

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