In a video taken at a store in Hurstville in Sydney’s south on Friday morning, a number of people can be seen taking two tins off the shelf and walking away.
While the video does not show these same customers returning, the woman who filmed it said there were about eight people going back and fourth.
“I was standing there talking to a staff member and saying how disgusting it was,” she told Yahoo News.
“She said there was nothing they could do.
“They were just taking two cans off the shelf, taking them outside and handing them to other people before coming back in and getting more.”
The woman claimed between 80 and 100 tins of baby formula were taken off the shelf.
“I have seen this before,” she said.
“I called them stealers and told them to put the cans back on the shelf. Think of all the families who are missing out.”
A large group at the end of an aisle grabbed tins as one woman fell over during the scrimmage and another man tumbled in front of her.
Woolworths said this kind of behaviour was unacceptable and was not tolerated.
The supermarket giant has a two-tin baby formula limit per customer and shoppers accused of breaking this limit are said to be Daigou – Chinese consumers who buy items for re-sale.
In relation to the incident at Hurstville on Friday morning, Woolworths said store teams worked hard to ensure stock was available for customers.
“Baby formula stock was readily available to customers at our store this morning and remains so now,” a spokesperson said in a statement.
“We encourage any parents who find their chosen baby formula is unavailable on the shelves to speak with their store manager, so we can help get them stock as quickly as possible.”
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