Computer crash strands air travellers
Stranded passengers at Perth Airport's domestic terminal. Picture: Sharon Smith

UPDATE 2.30pm Qantas check-ins are back online in Perth after the airline’s computer system crashed, causing flight delays.

A Perth Airport spokeswoman said that Qantas’ system crashed about 9am and was offline for about three hours, with check-in delays leading to late departures for some flights

“Everything is back on line for Qantas, but there are one-hour delays which will decrease throughout the day,” a Qantas spokeswoman said.

The spokeswoman said the problem was caused by the Amadeus global reservations system crashing, disrupting flights around the country.

She said other airlines around the world were affected

Thewest.com.au spoke to several travellers who had been waiting at the airport for up to three hours and were still yet to be able to check in to their flights.

They said their scheduled flight times had already expired and they were unsure when they would be able to fly out of Perth.

A spokesman for Virgin Australia said only two of its long-haul flights were delayed as a result of the crash.

Short-haul international and domestic flights do not use the Amadeus system and were not affected, he said.




Travellers took to the microblogging site Twitter to report chaos and long queues.

ABC personality Karl Kruszelnicki tweeted “big queues and Qantas domestic” and traveller Daz Martin reported “chaos at Adelaide airport Qantas check-in crashed”.

A tweeter identified as Fake Qantas PR put a more topical spin on the situation, saying “If you’re flying qantas today, please be patient. Our systems are down. And no, it’s not because we didn’t pay our Carbon Tax bill.

The West Australian

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