Woolworths reveals major change to shopping receipts

Brooke Rolfe
·News Reporter
·3-min read

Woolworths is rolling out a brand new app providing customers with access to digital copies of their receipts, personalised specials and an easy way to scan their rewards card and check its points.

With growing focus on contactless shopping, customers from Friday will be able to scan their rewards card using their phone, then access their receipt via the app instead of collecting a paper print-out.

“A growing number of our members want to transact without paper receipts or plastic cards, and we’re pleased the app will support both on first release,” Woolworths Director of Rewards, Hannah Ross said.

The new Woolworths app is available on the App Store and Google Play, and promises to highlight specials and offers from BWS, BIG W and Woolworths Supermarkets.

Customers can use the new app to both scan their rewards card and access their receipt without touching the checkout. Source: AAP
Customers can use the new app to both scan their rewards card and access their receipt without touching the checkout. Source: AAP

Members of the rewards program will also be able to use the app to find their closest participating fuel site to earn points and redeem 4 cents per litre discount vouchers.

“We have thousands of products on special every week and the app will showcase personalised offers based on previous shops to save members time and money,” Woolworths Director of Rewards, Hannah Ross said.

“Importantly, the app also allows members to activate offers and bonus points at the click of a button - making it simpler for members to reach their next redemption even quicker.”

The 12 million Woolworths Rewards members will have the option to save $10 on their next eligible shop each time their balance hits 2,000 points, bank savings for Christmas, or convert them to 1,000 Qantas Points.

While the previous Woolworths app allowed shoppers to scan their member card, the new one has a greater focus on rewards, a spokesperson told Yahoo News Australia.

The new app has a bigger focus on rewards than the previous one. Source: Woolworths
The new app has a bigger focus on rewards than the previous one. Source: Woolworths

They said the digital receipts would not replace physical receipts provided to customers at the checkout.

Regular trading to recommence this week

This comes as the supermarket announced it would be reverting to its regular trading hours onwards from Monday and phasing out its Community Hour.

Buying limits on rice, pasta sauce, noodles, cleaning products, sugar and eggs have also been lifted, and sales of toilet paper has dropped to below the same time last year.

Woolworths Group CEO Brad Banducci also announced that Thursday late night shopping would return next week, encouraging shoppers to check their local stores for updated hours.

A 10 per cent discount on the Delivery Unlimited service would also remain a permanent offer for people aged over 60, Mr Banducci said.

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