Triple-zero call-takers deliver NSW babies

Sarah McPhee

A fish and chip shop, a McDonald's car park and a Sydney car wash are among 320 surprising locations where women gave birth in NSW last year.

The 90,000 or so babies born across the state annually are usually delivered in hospitals but a handful of bubs who can't wait to see the world bypass the birthing suite.

Three western Sydney mums on Tuesday marked exactly one year since their babies arrived in unexpected places - meeting the NSW Ambulance staff who guided them through that life-changing day.

Monique Jensen's daugher, Shylah-Rain, arrived suddenly in the front room of their Whalan home.

Ms Jensen, 32, is among 142 NSW women who gave birth with the assistance of a call-taker in 2016.

But she wasn't one of the 94 new mothers who had paramedics arrive in time to complete the delivery.

"The house across the road was being renovated so all the workers were out the front listening," she told AAP.

"Mum delivered the baby. She's a room leader in a daycare centre and now she tells everyone she's upgraded to trainee midwife."

Thankfully call-taker Chris Lewis - who has helped to deliver 13 babies in five years before an ambulance could arrive - was on the line.

"I had a neighbour on the phone that I guided through the process, and her (Ms Jensen's older) sons did a great job getting stuff ready and waiting outside for the ambulance and bringing towels and a blanket for the baby," he said.

"As soon as her waters broke and she had the urge to push, they're clear indicators that we need to prep mum because baby is probably going to come at home.

"Bub went from coming, to out and in mum's arms within minutes."

Mr Lewis said the best thing expectant mothers can do - if they think they're about to give birth - is call triple-zero and stay in one place with access to supplies.

"I've delivered babies on the side of the road, at truck stops, at a petrol bowser in a servo ... and quite often there are issues with baby deliveries, it's very common," Mr Lewis said.

"It is a critical situation - you've essentially got two patients.

"That first cry is something that you're just straining to listen to on the phone because if you hear that, all's well."