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An angry customer’s temper tantrum has gone viral, after she was caught on CCTV throwing a bowl of spicy soup in the face of a restaurant manager in the US.
The shocking TikTok video shows the unidentified woman berating Janelle Broland, 24, at Texas Mexican restaurant Sol De Jalisco about melted plastic in her takeout container.
Tensions quickly escalate when Ms Broland warns she will have to call the police if the woman doesn’t calm down.
The customer is then seen removing the lid from her soup bowl, picking it up and hurling it at Ms Broland before storming out.
She had reportedly first called the restaurant to complain, shouting abuse at Ms Broland over the phone, only to continue her meltdown in person.
Ms Broland told TMZ that she apologised and offered a full refund or replacement meal from the menu but it wasn’t good enough for the woman, who blew up when she couldn’t complain to another boss.
Cold soup felt like pepper spray, manager says
She later shared her side of the story on TikTok, explaining to her followers it felt as if she had just been pepper sprayed because of the spices despite the soup being cool.
“My eyes were burning, my nose was bleeding. I was in a lot of pain,” she recalled.
Angry customer facing criminal charges
The woman’s outburst has landed her in hot water, with charges against her pending.
She has also been banned from the restaurant.
In a statement, the deputy chief of Temple police, Allen Teston, said the behaviour was not condoned.
“If a citizen believes they have received poor service, we advise them to remain civil until the problem is resolved,” he said.
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