Resident reveals issues in Tas aged care

A resident of an aged care facility run by Tasmania's largest provider has revealed health and safety issues amid growing criticism over plans for an overhaul.

Phillip Goold said staffing shortages at Southern Cross Care's Yaraandoo facility allegedly left him without proper care and basic hygiene.

The 66-year-old claims a recently installed replacement toilet was unsuitable, and leaves his shorts or trousers wet whenever he relieves himself.

"I'm constantly having to change pants. They've said there's nothing they can do," he said, describing the situation there as the worst he's seen in seven years.

Additionally, Mr Goold's mobility walker was sent away to be repaired without any warning and the replacement is half the size, posing safety issues.

"I couldn't sit down on it. I went for a walk but I couldn't stop and rest," he said.

Mr Goold's complaint is the latest the Health and Community Services Union has received in recent months about Southern Cross Care Tasmania, which runs nine residential facilities.

It comes after the provider proposed a new household model involving catering and leisure staff being trained to care directly for residents, that the union believes could result in sweeping job cuts.

In response to reports Southern Cross Care plans to make all 40 of its enrolled nurses in Tasmania redundant and offer them "redeployment" opportunities, the provider said it has not offered any redundancies or made any staff redundant.

Southern Cross Care previously said there is not enough funding for enrolled nurses, following federal government reforms to the sector that were made after royal commission recommendations.

The union's assistant state secretary Lucas Digney said concerns like Mr Goold's were becoming all too common among both residents and staff.

"I was shocked but disappointingly not surprised because this is just a repeat of other similar complaints that we continue to see from residents at Southern Cross Care," Mr Digney told AAP on Wednesday.

"We have carers and nurses and others who work in aged care coming to us in tears every day, because they can't provide the level of care that the older Australians who reside at Southern Cross Care deserve and expect," he said.

In response to Mr Goold's claims, Southern Cross said it takes all feedback seriously.

"Southern Cross Care takes all feedback provided seriously and acts immediately on any concerns raised, directly with the resident/representative," a spokeswoman said on Wednesday.

"The household model of care is a globally recognised best practice model of care and aligns with the recommendations made in the final report out of the Royal Commission into Aged Care. The household model allows residents to have more choice and decision making in living the life that they choose."

In 2021, the federal government vowed to spend nearly half a billion dollars to overhaul the aged care sector following the release of a damning royal commission report.