Uber to increase fares and add 'wait fee'

Uber is set to increase its fares across Queensland and other parts of Australia, in a move the ride-sharing company claims will put more money in the pockets of its drivers.

 

In an email to registered Uber drivers sent on Friday morning, Uber's Queensland Manager Alex Golden said they were increasing fares in response to feedback from drivers.

"At roundtables, in focus groups, at our Greenlight Hubs and online, you've shared how challenging it can be out there on the road," Mr Golden wrote.

Uber is set to increase its fares across Queensland. Photo: AP

"With this in mind, we're making changes to better reflect the time and effort involved in getting riders where they need to go."

The changes will see the base fare of $2 remain the same, however the per-kilometre rate will increase from $1 to $1.15 and the per-minute rate from 35 cents to 38 cents.

Those are the Brisbane figures, with Uber confirming to AAP the fare changes would be slightly different in other areas, including Victoria and regional parts of NSW but not Sydney.

A standard UberX fare is calculated using a combination of the per-kilometre and per-minute rates, meaning most passengers will notice a slight rise in the cost of their usual trips.

The ride-sharing service says its move will put more money in the hands of drivers.

In addition to the fare rises, Uber has also introduced other measures, including a "wait time fee" to be charged after a driver has been waiting for a passenger for more than 2 minutes.

It follows changes to the fare structure introduced by Uber earlier this year, with the minimum fare charge lifted from $6 to $7.50 in Brisbane as part of a nation-wide shakeup which also included the introduction of a 55 cent "booking fee."

In all cases Uber has claimed it wants to ensure drivers get more money, while still keeping prices affordable for passengers.

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