A postie has delivered a note with a bizarre excuse to a woman in rural Australia, instead of delivering her parcels as Australia Post struggles to meet increased demand.
The woman explained in a Facebook complaint about Australia Post she knew she had parcels arriving this week and it just so happened she spotted the postie when she was walking up her 20m-long driveway to feed livestock.
She explained she lives 10 minutes from the post office and because she lives in a rural area, there is a car postal delivery service.
She explain there are two homes on the property, her home is hidden behind the main house.
Those who live in the main house, are still able to work and were not home.
The woman explained due to coronavirus restrictions she is not able to work, and she left a note for the postie explaining she was home and her parcels could be delivered.
When she spotted the postie she approached him and he explained he was going to leave her a note, explaining his car was too full of parcels and she would have to make a trip to the post office to collect hers.
“Sorry, too many parcels to go through to find yours,” the note said, signed by the postman, however people in the comments questioned whether it was signed “Dave the postie” or “Love the postie”.
“I was gobsmacked,” she explained on a group for people to share their gripes with Australia Post.
“My parcels are in the car in front of me and he isn’t getting them out.”
An hour later the woman explained she received a message alerting her to come pick up her parcels at the post office.
“I have to say I have no issues generally with the post service,” she said, acknowledging this has happened about half a dozen times.
“I’m really annoyed.”
Postie vans ‘choking’ due to increased demand
She explained in a comment on the post the local Post Office is “really great” and she has the “upmost respect” for the employees there, however she was “dumbfounded” by the note and the postie’s response.
“That is ridiculous,” someone said in the comments, while a few branded the note as “just stupid”.
However one person did rush to the postie’s defence, saying at the moment they are “overworked”.
“Their vans are choking,” they said, explaining they used to work for Australia Post.
“They’re not at fault.”
Another person who said they used to do rural deliveries said there is “absolutely no excuse”.
Coronavirus impacts Australia Post deliveries
In light of the coronavirus pandemic, Australia Post has had to adapt – not only to meet safety measures to protect workers and customers, but also dealing with logistical issues, like fewer domestic flights, delays on international orders and more people shopping online.
In hopes of managing the “unprecedented parcel volumes”, as Australians adapt to new living conditions under COVID-19 restrictions, Australia Post announced on Tuesday they would be retraining 2000 motorbike posties to help deliver parcels.
“This will enable Posties to carry more and relieve some of the significant pressure on our parcel delivery drivers, who have been swamped with huge volumes,” Australia Post Group Chief Executive Officer and Managing Director Christine Holgate.
“It will also enable parcels to be delivered every operational day across the country.”
Australia Post letter deliveries reduced to every second day
While Australians are self-isolating to stop the spread of the virus, parcel deliveries are up 80 per cent compared to this time last year, Australia Post said, with some 1.8 million parcels being sent every day.
In the statement, Australia Post said metro areas will soon receive letter deliveries every second day, however there will be no changes to frequency in rural, regional and remote areas, “in recognition that Australia Post is often the only operator in these areas”.
The changes will be in place until June 30, 2021 and will be lifted after a review.
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