Why this photo of a hotel pool is causing a stir online

Buyer beware is an age-old aphorism that rings all the more true in the internet era.

When making online purchases, we should always remember that what looks beautiful on the internet might not be the reality.

And one British woman has found that out the hard way when she booked a hotel in Vietnam with what looked like a luxury pool.

The images featured within the listing on Booking.com made the rooftop facilities appear as if there was a spacious, high-end swimming pool waiting for them.

However on arrival, it was quickly apparent to Jenny Kershaw that wasn’t the case.


Ms Kershaw took to Twitter on May 12 to share one of the images alongside her own photo of the pool.

“Our hotel pool in Vietnam… booking.com VS reality. We’ve been done there,” she wrote.

Her image shows the pool in its full glory, considerably smaller than it appears in the hotel’s photo.

And Twitter users didn’t shy away from ridiculing her misfortune at discovering the pocket-sized pool.

“My bathtub is bigger than that hahahha,” one user teased.

“When the pool sign has to be amended from “No Diving” to “No Diving OR Swimming,” another wrote.

The pool appeared to be large and luxurious online… Source: booking.com
But turned out to be far smaller in real life. Twitter users were left in hysterics over the extreme lengths the hotel had gone to to fool prospective guests. Source: Twitter/ booking.com/ Jenny Kershaw

Others claimed Ms Kershaw had been “catfished” by the hotel, lured to the establishment with deceiving imagery.

Some also noticed the unfortunate mispelling of the word “Welcome” on the pool’s steps.

“Too small to even put the E in welcome,” one user hilariously pointed out.

And there were others that were dumbstruck with the hotel’s photography skills.

Despite Ms Kershaw raising the issue online, when Booking.com reached out to her and asked if she needed help filing a complaint, she brushed it off.

“It’s ok, I don’t want to file a complaint… it’s just funny and I notice the picture’s conveniently been changed now anyway,” she added.