'No faith': NSW woman fumes over Covid test results text

·News Editor
·3-min read

An essential worker in lockdown has blasted NSW Health after she received coronavirus test results for a complete stranger. 

Kerri Rawsthorne, from Orange in the Central West, posted a photo of the text message she received showing the blunder.

"Had my Covid test done. Leila's is negative. Have no idea about mine. What a [waste] of time," she wrote. 

Ms Rawsthorne added she attempted to phone a number provided in the text message but it was out of service. 

Orange, Blayney and Cabonne local government areas have entered day two of a week-long lockdown after a Covid-19 positive delivery driver from Sydney visited the area and infected another person. 

Kerri Rawsthorne said she received somebody else's results by mistake. Source: Facebook
Kerri Rawsthorne said she received somebody else's results by mistake. Source: Facebook

It's the first time stay-at-home orders have been imposed in regional NSW and thousands of people in those towns spent Wednesday in long queues waiting to be tested. 

Ms Rawsthorne told the Central Western Daily she was tested on Sunday morning and was the only car in the queue. 

When she finally received her results on Wednesday, she was concerned there may have been a mistake made with the samples.

"If I can't get someone on the phone, if I can't get the government body on the phone, we might have a whole batch of people who have the wrong information," she told the newspaper. 

"I had every faith in the system. I have no faith now. I have every faith in my doctor but none in the government's system."

Ms Rawsthorne said she was confused as to why she would have received somebody else's result by mistake.

"It wasn't like they were busy and I know at the moment we're in major panic, but at that time we weren't in lockdown and there were no cars there and my name isn't even close to Leila," she told the Central Western Daily.

"I don't know if the tube samples have been swapped, I don't even know what the mix-up is."

Yahoo News Australia has contacted NSW Health for comment. 

Thousands queue for Covid testing

The Orange City Council posted photos to its Facebook page on Wednesday showing cars queued for about a kilometre from the showground towards its Northern Distributor Road. 

The council commended people for going to get tested while some locals said they waited in line for three hours. 

The long queue waiting to get tested at the Orange showground (circled). Source: Orange City Council
The long queue waiting to get tested at the Orange showground (circled). Source: Orange City Council

"Ridiculous," one said of the queue of people waiting to be tested.

"That's hectic," another commented. 

The Orange council asked people to be patient and respect the workers at the testing site while locals praised others for doing the right thing to keep the community safe.

"Two-hour wait wasn't so bad in the grand scheme of things," one said.

"All staff are doing a wonderful job."

"Great to see such a wonderful response to the call for testing," another commented. 

NSW reported 124 Covid cases on Thursday. 

Premier Gladys Berejiklian remains concerned about the high number of people in the community while infectious. 

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