More than 1,500 without water after burst pipes

A man with grey hair and a pink shirt stands in front of a wooden pub bar and a brick fireplace.
Simon Rejbakoz of The Camden Arms in Pembury says his guests have no running water [BBC / Phil Harrison]

Burst mains pipes left more than 1,500 customers across the South East with little or no water.

South East Water apologised to those who were experiencing low water pressure or no water in nine areas across Kent, Surrey, East and West Sussex and Hampshire until 16:00 GMT on Friday.

The affected areas were parts of Pembury, Canterbury, Herne Bay, Haslemere, Crowborough, Mayfield and Aldershot.

Simon Rejbakoz, manager of The Camden Arms in Pembury High Street, says his guests have no running water and functions which are too late to cancel.

He said: “We have a hotel so we are now dealing with guests that are sat in rooms with toilets that don’t flush and have no washing facilities.

“Should it continue on we’ve got to look at maybe moving them to another hotel and losing out on that business.

“There’s obviously never anything back from the water companies to accommodate any of that.”

South East Water said the burst water main had been repaired and supply restored for customers affected on Friday afternoon.

“We are really sorry to those of you who are experiencing low water pressure or no water at the moment,” a South East Water spokesperson had said earlier.

“As soon as the repairs have been completed, your water will return to normal.”

To allow for the safe repairs of the burst pipes, traffic management was put in place before the work started, the spokesperson added.

A head and shoulders shot of white-haired man with a white goatee.
Mark Turnbull had to pick up his niece from school, which had to shut due to the water supply issues [BBC / Phil Harrison]

Skinners' Kent Academy in Tunbridge Wells sent children home at midday on Friday due to supply issues.

Mark Turnbull had to pick up his niece at short notice.

He said: “My sister had a message from the school to say unfortunately they were closing the school due to a water problem.

“It’s inconvenient for the pupils – I’m sure most of them are actually delighted to have Friday afternoon off.

“It’s also difficult for parents. There’s quite a few people who work in London so that must be difficult.”

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