Kmart announces huge change for shoppers ahead of Christmas

With less than three weeks to go, Kmart and Country Road have announced a major quality-of-life change to their checkout experiences ahead of the Christmas rush.

Customers will receive a fully itemised and tax compliant receipt automatically in their bank app when they make a purchase in any Kmart or Country Road store. The new checkout experience is powered by Slyp, an Australian fintech start-up founded by former PayPal executives and backed by the "big four" Aussie banks.

Slyp smart receipts are available to NAB banking customers from today, with other major banks rolling out in 2023. The technology enables customers to pay as normal then immediately view a "smart receipt" in their mobile banking app. The company's co-founder and CEO, Paul Weingarth, says the launch of Slyp Smart Receipts with two of Australia's most recognised brands will simplify shopping.

Kmart digital smart receipt
Kmart and Country Road customers will be able to receive a digital smart receipt direct to their banking apps at checkout. Photo: Supplied

"Our vision is to make the checkout and entire shopping experience even more frictionless and seamless than before," Mr Weingarth said. "We're excited to be able to offer this to millions of Australians from today just in time for the busy shopping season."

Smarter shopping

Slyp's smart receipt technology has been built in partnership with the major banks and offers bank-grade security and privacy, whilst helping to usher in a new world of smarter, greener shopping.

Kmart and Country Road are just the latest two companies to announce a Slyp receipt integration, with other big names in retail like JD Sports, General Pants, Tony Bianco and more having already issued more than 2.8 million smart receipts to date.

Kmart digital transaction
Slyp smart receipts are available to NAB customers from today, with other major banks rolling out the service in 2023. Source: Supplied

Lil Velis-Bowker, Kmart's Chief Customer Officer, says she hopes the introduction of Slyp smart receipts will make customer's lives easier this Christmas. "We're always looking for ways to improve and enhance our customers' in-store shopping experience," she said. "Slyp smart receipts will allow our customers to process returns more easily, but also have a history of their purchases at Kmart so they can re-purchase their favourite products. In particular at Christmas – the busiest time of year for us all – we hope the introduction of Slyp will make the lives of our customers a little easier and importantly, help the environment by reducing our future reliance on printed receipts."

No more lost receipts

Matt Jones, Head of Digital for Country Road and Trenery, says customers will no longer have to worry about misplaced receipts during the festive season. "It's our goal to ensure that every customer's experience is exceptional," he said. "That's especially important over the holiday period when stores are at their busiest. The holiday season can be stressful enough without worrying that you've misplaced your receipt when you've bought the wrong style, size, or colour. Slyp is removing that barrier and helping our customers shop with confidence, organising their Country Road and Trenery receipts in one convenient location."

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