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Chaos at airports as Jetstar flights delayed and cancelled around Australia

Jetstar passengers across the country are facing cancellations and lengthy delays following an IT outage.

“Our technicians are working to resolve the issue as soon as possible,” Jetstar said in an announcement.

The airline confirmed 32 flights had been cancelled.

Travellers waiting in Melbourne airport on Tuesday. Source: Twitter/ EliJack
Travellers waiting in Melbourne airport on Tuesday. Source: Twitter/ EliJack

Passengers took to social media to vent their fury after claiming they’d faced delays of several hours.

One traveller said they’d been waiting for their flight at Cairns airport since 3am and was yet to depart.

“We know delays are frustrating and we’re really sorry for the impact to customer journeys,” Jetstar added.

Jetstar has not confirmed when they expect the system to return to normal service.

Passengers flying on Tuesday are advised to check with the airline regarding their flights’ status.

Brisbane Airport announced at 11.25am that Jetstar systems were coming back online.

Jetstar workers to walk off job

The outage comes as it was announced Jetstar's baggage handlers and ground crew will walk off the job across Australia on Friday.

The Transport Workers Union said workers are taking a stand against "poverty wages" and underemployment.

It comes after the budget airline rejected workers' demands for pay increases, minimum hours on the job and safety improvements.

Speaking alongside workers at Sydney Airport on Tuesday, Transport Workers Union national secretary Michael Kaine said the airline needed to explain why it had rejected the "modest" requests.

"Jetstar won't listen when these workers say to them that they simply can't survive on 20 hours of work a week ... when they make sure Jetstar knows they are on the lowest pay in the industry," Mr Kaine said.

"They are finding it harder and harder to support their families and Jetstar won't listen when these workers repeatedly say that their jobs are not safe because there are too few workers lugging around thousands and thousands of kilos of baggage and having to service overlapping aircraft."

With AAP

More to come.

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