A Hunter Valley couple has been reunited with the woman who helped them deliver their baby girl by the side of a road.
Jarrad and Aimie Earl were driving along Old Maitland Road in Cessnock when the mum went into labour last week.
Baby Ivy wasn’t willing to wait for the hospital, so Mr Earl frantically called triple zero and emergency call-taker Kylie Crebert answered.
Ms Crebert talked the couple through the delivery of their little girl.
“Is she crying or breathing?” Ms Crebert asks after the couple tell her the baby has come out.
“No,” Mr Earl says.
“What I want you to do is physically rub her back up and down with a towel for about 30 seconds,” Ms Crebert says.
Mr Earl then says his daughter is now crying, to which Ms Crebert responds, “excellent”.
On Tuesday, the couple met Ms Crebert for the first time and thanked her for helping deliver Ivy.
"If it wasn't for her, I don't think I would have been able to do it,” Mrs Earl said.
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Ms Crebert said she’s been delivering babies over the phone for 16 years, but added she was on “cloud nine” after helping with Ivy’s birth.
"This is why I do this job, this is why I'm still doing it after so long,” she said.
In New South Wales last year, 384 babies were born before their parents could make it hospital.
More than 60 per cent of those were delivered with the help of call-takers, who undergo intensive training to prepare for all kinds of emergency situations.