From a global IT outage to floods: Torontonians caught in more 'crazy' chaos — as faulty CrowdStrike update hits Canadian IT
Canadians are feeling for Torontonians caught up in the middle of a bad week riddled with flooding, power disruptions and a tech outage impacting Microsoft users
Canadians woke up Friday to the news of a global tech outage impacting banks, airlines, healthcare and other key infrastructure in different parts of the country. It was the result of American cybersecurity firm CrowdStrike’s Falcon Sensor software update, which caused Microsoft Windows to crash and display the "blue screen of death."
While the IT disruption resulted in some Canadians expressing their frustration over missed flights, delayed package deliveries and impacted businesses, people in Toronto were dejected by yet another challenge they were forced to endure in a week. It was just a few days ago that Torontonians had to tackle severe flooding and power outages.
What a week! Flooding and power outage in Toronto, and a global IT outage. Both have affected me. It is well 🙂
— Oiza (@oizaomevu) July 19, 2024
Nah it’s clear Toronto hate me. I flew in on a day that they got flooded…and now I’m (TRYING) to fly out on a Global outage. My life stat a sitcom lol
— Raynard (@PTE_Show) July 19, 2024
Oh yeah, 100%.
It's been an interesting week, earlier Toronto got hit by a flood, then power and cell outage, then two days later... Kaboom... Crowdstrike.
I'm going to read a book I think. A paper book, that can't crash.— Game From Scratch (@gamefromscratch) July 19, 2024
What a crazy for Toronto lol. Flooding on Tuesday, IT outage on Friday 😂
— H 🍉 (@heyhalima) July 19, 2024
The tech outage, caused by a crash of Windows machines and servers — sending them into a loop of recovery so that they couldn't restart — had a varied impact across different Canadian sectors.
It especially affected airline traffic, which resulted in Toronto Pearson Airport warning flyers against possible disruptions, such as flight delays and cancellations throughout Friday.
Porter Airlines flights were also cancelled or delayed to start the day, affecting thousands nationwide.
We are continuing to work with our airline partners as the global IT outage impacts some airlines.
Travellers may notice the terminals are busier than normal this morning as we anticipate connecting 135,000 passengers today.
Please direct inquiries about flight status to your… pic.twitter.com/wP2QkOpfsi— Toronto Pearson (@TorontoPearson) July 19, 2024
The healthcare sector was also caught up in the Friday disruptions, as some Canadians seemed to find it difficult accessing essential medical services.
A few hospitals and healthcare providers were impacted, like the University Healthcare Network and Sunnybrook hospitals in Toronto, NL Health Services in Newfoundland, Dynacare in Ontario, B.C., Quebec and Manitoba, and also Vancouver Coastal Health.
Couldn’t get my blood test because of this outage-it’s worrying
— Flora Terah (@floraterah) July 19, 2024
CrowdStrike issued an apology after systems went down globally, pressing that they are working closely with their clients. Microsoft said on Friday that the underlying cause for the outage of its 365 apps and services has been fixed. However, the residual impact of the cybersecurity outages are continuing to impact Microsoft customers.
Yesterday, CrowdStrike released an update that began impacting IT systems globally. We are aware of this issue and are working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online.
— Satya Nadella (@satyanadella) July 19, 2024
Ruthless Internet unfurls a meme fest following CrowdStrike and Microsoft outage
As with any other online event of such scale, the internet remained undefeated with accounts rushing to mock CrowdStrike and Microsoft, with many handing Mac and Linux the ultimate glory.
Leaked footage of CrowdStrike's legal department this morning pic.twitter.com/OyS0aoxjH4
— vx-underground (@vxunderground) July 19, 2024
No way bro. 😭💀 #CrowdStrike pic.twitter.com/JseHKBuV4v
— Charlotte Motor Speedway (@CLTMotorSpdwy) July 19, 2024
Mac users watching the #Crowdstrike debacle: pic.twitter.com/Pn3XVZsnfx
— ᴺᴼᵀ Jony Ive (@JonyIveParody) July 19, 2024
Linux users right now pic.twitter.com/5m6jMnNOWC
— Not Jerome Powell (@alifarhat79) July 19, 2024
The outage also resulted in many people questioning the viability of digital currencies and defending it.
With the massive computer outage today.
This is why we must say no to the cashless society and digital ID.
Raise your hand if you agree we need to keep physical cash 🖐️— PeterSweden (@PeterSweden7) July 19, 2024
Do you know what form of currency hasn’t been affected by widespread cyber outages? Bitcoin.
Vires in Numeris— Senator Cynthia Lummis (@SenLummis) July 19, 2024
BREAKING: #Bitcoin survived the "largest IT outage in history" with 100% uptime.
— Joe Burnett, MSBA (🔑)³ (@IIICapital) July 19, 2024
Globally, major disruptions to Windows PCs in the U.S., U.K., Australia, South Africa and other countries were reported, with emergency services, airports and law enforcement all being impacted.
American Airlines, United and Delta flights were delayed Friday morning due to service issue relating to their IT systems. In the U.K., media outlet Sky News also reported on its own television outage. The New Hampshire emergency services department reported it is back online after disruption to 911 services early Friday.
People across New Zealand, Australia and South Africa reported they were unable to login to their bank accounts, resulting in limited or zero control of their monetary assets. The issue also affected other sectors like retail and healthcare in those countries.