A contact tracer who was checking to make sure a young woman was self-isolating sent her an unsolicited text message, asking to save her number.
Charlotte Roffey, a model based in the UK, recently returned home from Majorca and was visited by a government contact tracer upon return to ensure she was complying and completing her 10-days in quarantine.
The visit came two days after she returned home. She told The Sun the contact tracer was not wearing a uniform or badge to her knowledge, though he said he marked her as "at home" in the system.
However, just moments after he left, she received a message from the same man.
"Do I have permission to save your number at all? Please ignore this if you don't want that or have a husband or whatever lol," the text said according to The Sun.
"Apologies I asked."
Ms Roffey also said the man has since tried to add her on Facebook and follow her on other social media platforms.
"I think it’s appalling that he used his power in a completely inappropriate way and it made me concerned for any other woman in the same position," Ms Roffey told The Sun.
Once Ms Roffey arrived back in the UK, she provided her contact information, along with other details so she could be checked on by contact tracers while she isolated.
She told The Sun she wants people to be aware of what happened to her, adding she is sure it wasn't the first time the contact tracer had done such a thing and that it was 'unacceptable".
“It’s important to share my story as it highlights people that are willing to use their power to advantage," she said.
In a statement to The Sun, a spokesperson for the Department of Health and Social Care said all complaints about the NHS Test and Trace team are taken "extremely seriously" and all are investigated.
“The Government expects all of our operatives to behave in a professional manner at all times and if people are not happy with the service — either the phone checks or in-person visits — you can complain to NHS Test and Trace online or telephone 119," the spokesperson said.
Do you have a story tip? Email: firstname.lastname@example.org