Coles stores closed as nationwide checkout glitch causes chaos
Coles supermarket stores were closed this morning amid a nationwide computer outage, customers have reported.
Multiple reports from all over Australia on Sunday morning show signs plastered on supermarket doors notifying customers they would not open until until further notice.
“This store is currently closed due to circumstances beyond our control. We are working to resolve the issue and will re-open as soon as possible,” one notice read.
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“We apologise for any inconvenience caused.”
closed at East Gardens too pic.twitter.com/6MBxEWCpx1
— Noblar💥 (@knobs11) August 18, 2018
Coles having IT issues. #lanecove and foreestville closed #coles #news @Coles pic.twitter.com/JYYZc5hTb0
— In the Cove (@IntheCoveITC) August 18, 2018
Sneak out of the house to do some solo grocery shopping and find that all @Coles computers are down. Note to self: always sleep in
— Shar (@MrsUrbaer) August 18, 2018
Customers around the country reported supermarket staff told them the stores would remain closed due to a technical glitch affecting the cash registers, and it was unknown when they would re-open.
A number of stores were reportedly beginning to reopen by late Sunday morning, as customers told of checkouts being reduced to a single register at some locations.
After midday, Coles confirmed to Yahoo7 all stores had recommenced trading normally following the earlier computer glitch.
“All Coles Supermarkets are trading normally after a delayed opening at some of our stores in the eastern states as the result of a minor IT problem,” a spokesperson said in a statement.
“The majority of our stores were able to open at their regular time, however we apologise to those customers whose shopping was delayed.
“We thank our team members in affected stores who worked hard to ensure customers could complete their shopping as smoothly as possible once all stores were open.”