15.9 million Australians warned of major bank scam

Jessica Yun
·1-min read
(Source: AAP, Yahoo Finance)
(Source: AAP, Yahoo Finance)

Commonwealth Bank customers have been made the target of a scam after Yahoo Finance received reports of a phishing text scam that pretended to be from Australia’s biggest bank.

Some of the major bank’s 16 million customers may have received a text that asks to “verify your account”.

“CommBank Confirmation,” the text begins.

“Be sure to verify your account info to avert service stoppage.”

Recipients are encouraged to “fill out a form” by clicking a link.

(Source: Yahoo Finance)
(Source: Yahoo Finance)

However, the text is fake: the major bank, along with the ATO and other reputable institutions typically don’t ask customers to enter their information through email or text.

Commonwealth Bank recommends customers report then delete any messages that may seem suspicious.

“Stop and think before you click,” the bank’s scam alert page advises.

“To be safe, always navigate directly to NetBank yourself and log on from the site you know to be genuine, rather than using any links in communications.

“Report suspicious emails to hoax@cba.com.au then delete them straight after. Do not reply or engage with them.”

Those concerned about the safety of their accounts are advised to ring 13 2221.

At the time of publishing, CBA’s scam alert page was last updated on 25 August and does not appear to be updated with this latest scam.

Yahoo Finance has reached out to the Commonwealth Bank for comment.

Bank customers are no strangers to phishing scams; cyber criminals have also spoofed ANZ, Westpac and NAB.

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